Problem Manager
This role requires SC clearance so please apply if current or eligible to undergo the process.
This role is with a secure Government Department which they require an individual with strong management capability, business process awareness and a service orientated mind-set in order to deliver the control, accuracy, consistency and quality required. The role also requires an individual with a good IT troubleshooting background to drive deeper, more targeted investigations with the technical teams to aid faster root cause analysis.
Experience required:
- Problem management
- Asset and configuration management
- Availability and capacity management
- Change management
- Continual service improvement
- Incident management
- ITIL v3 or V4 Foundation qualified
- Working knowledge of ISO 9001, ISO20000 and ISO27001
Rate:
£450/day
Location:
Milton Keynes
IR35 Status:
Inside
Remote Status:
Hybrid
Industry:
IT
Seniority Level:
Not Specified