The role
- Own end-to-end customer journeys across web and mobile, from discovery and registration through to bidding, payment and post-sale.
- Lead, mentor and prioritise the work of a team of three designers.
- Set design direction while remaining hands-on with concepts, prototypes, interfaces and the evolution of the design system.
- Partner closely with Product, Engineering and commercial stakeholders to deliver high-quality digital experiences.
- Use customer research, behavioural data and AI tools to improve products, accelerate design and explore new AI-enabled experiences.
- Help improve collaboration and delivery across Design, Product and Engineering.
About you
- Proven experience designing and delivering customer-facing digital products across web and mobile.
- A strong portfolio showcasing excellent UX/UI craft and end-to-end product thinking.
- Experience leading, mentoring or managing designers and prioritising multiple initiatives.
- Confident collaborating with Product and Engineering and influencing senior stakeholders.
- Comfortable using AI tools in your design workflow and curious about emerging technologies.
- A pragmatic, delivery-focused approach, balancing design quality with commercial priorities and deadlines.
Experience in luxury, marketplaces, e-commerce or transactional products would be advantageous, but isn't essential.
The opportunity
- Contract: 12-month fixed-term contract
- Location: London, with remote working and regular in-person collaboration