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Pre-Owned Programme Specialist – Luxury Automotive
Posted Today by Hays
Negotiable
Undetermined
Hybrid
Chichester
Summary: The Pre-Owned Programme Specialist role at a luxury automotive brand focuses on enhancing the performance and growth of their certified pre-owned programme. This operational position involves analyzing sales data, improving processes, and collaborating with regional teams and dealerships. The role is hands-on and requires a strong understanding of dealer operations and vehicle quality. It offers a unique opportunity to influence programme performance within a prestigious brand.
Key Responsibilities:
- Analyse programme performance across used car sales, quality, and customer outcomes
- Use warranty data, complaints, and feedback to identify recurring issues
- Build and improve reporting and processes
- Work closely with regional teams and dealerships to drive standards
- Support and conduct dealer audits
- Identify underperforming markets and improve quality and volume
Key Skills:
- Automotive experience essential (used cars, aftersales, or dealer network)
- Strong understanding of dealer operations and vehicle quality
- Confident with data analysis (Excel)
- Hands-on, self-motivated, and able to work autonomously
- Strong communication across regional stakeholders
Salary (Rate): undetermined
City: Chichester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Pre-Owned Programme Specialist – Luxury Automotive
Goodwood | Hybrid (3 days on-site) Rolling Contract via Hays
The Opportunity
We’re supporting a prestigious luxury automotive brand in hiring a Pre-Owned Programme Specialist to enhance the performance, quality, and growth of their certified pre-owned (Provenance) programme.
This is a hands-on, operational role focused on driving improvements across a global dealer network.
What You’ll Be Doing
Analyse programme performance across used car sales, quality, and customer outcomes
Use warranty data, complaints, and feedback to identify recurring issues
Build and improve reporting and processes
Work closely with regional teams and dealerships to drive standards.
Support and conduct dealer audits
Identify underperforming markets and improve quality and volume
What We’re Looking For
Automotive experience essential (used cars, aftersales, or dealer network)
Strong understanding of dealer operations and vehicle quality
Confident with data analysis (Excel)
Hands-on, self-motivated, and able to work autonomously
Strong communication across regional stakeholders
Why Apply?
Join a luxury automotive brand with global reach
New role with real influence on programme performance
Blend of data, operations, and dealership engagement
Rolling contract offering long-term opportunity