Negotiable
Outside
Hybrid
USA
Summary: The Power Platform Administrator will lead the upgrade, governance, and troubleshooting of the Power Platform Center of Excellence toolkit, focusing on AI administration and Microsoft 365 Copilot governance, as well as Dynamics 365 CRM management. The role requires strong experience with Power Platform tools and a collaborative mindset. The ideal candidate will be passionate about innovation and capable of enhancing business processes through technology. This position is based in Austin, Texas, with remote or hybrid working arrangements available.
Key Responsibilities:
- Administer and support Dynamics 365 CRM, including configuration, customization, and integration with Power Platform.
- Develop and maintain Power Platform Canvas apps to meet business needs.
- Document processes and ensure consistent workflows across CRM and Power Platform solutions.
- Govern and support Microsoft 365 Copilot usage, including user enablement, policy compliance, and performance monitoring.
- Administer AI capabilities within Power Platform and M365, ensuring responsible use and alignment with business goals.
- Provide expertise in Co-Pilot Studio to streamline development and automation processes.
- Collaborate with stakeholders to identify opportunities for AI-driven improvements in workflows and reporting.
Key Skills:
- Strong skills in creating and managing reports and dashboards using Power BI.
- Experience in upgrading and troubleshooting the Power Platform CoE toolkit.
- Hands-on experience with Copilot Studio for automation and development.
- Skilled in building user-friendly and functional Canvas apps.
- Proven experience in administering and customizing Dynamics 365 CRM.
- Familiarity with AI tools and Microsoft 365 Copilot governance practices.
- Solid understanding of Azure Analytics and related services.
- 8 years of hands-on experience with customizing entities, workflows, and integrating D365 CRM with Power Platform tools.
- 8 years of experience troubleshooting technical issues, analyzing logs, and debugging software applications.
- 5 years of strong understanding of data visualization principles and data modeling using Power BI.
- 3 years of familiarity with Copilot Studio for automation and governance of Microsoft 365 Copilot features.
- 3 years of familiarity with Microsoft Azure Services, particularly Azure Active Directory.
Salary (Rate): undetermined
City: Austin
Country: USA
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Position Overview:
We are seeking a highly skilled and motivated Power Platform Administrator to lead the upgrade, governance, and troubleshooting of our Power Platform Center of Excellence (CoE) toolkit. This role will be equally focused on AI administration and Microsoft 365 Copilot governance, as well as Dynamics 365 CRM management and enhancement. The ideal candidate will bring strong experience across Power Platform tools, including Co-Pilot Studio, Power BI, Canvas apps, and D365 CRM, with a collaborative mindset and a passion for innovation.
Key Responsibilities:
Dynamics 365 CRM & Power Platform
- Administer and support Dynamics 365 CRM, including configuration, customization, and integration with Power Platform.
- Develop and maintain Power Platform Canvas apps to meet business needs.
- Document processes and ensure consistent workflows across CRM and Power Platform solutions.
AI & Microsoft 365 Copilot
- Govern and support Microsoft 365 Copilot usage, including user enablement, policy compliance, and performance monitoring.
- Administer AI capabilities within Power Platform and M365, ensuring responsible use and alignment with business goals.
- Provide expertise in Co-Pilot Studio to streamline development and automation processes.
- Collaborate with stakeholders to identify opportunities for AI-driven improvements in workflows and reporting.
Job Qualifications:
Power BI Expertise: Strong skills in creating and managing reports and dashboards.
Power Platform CoE Toolkit: Experience in upgrading and troubleshooting the toolkit.
Copilot Studio Proficiency: Hands-on experience with Copilot Studio for automation and development.
Canvas App Development: Skilled in building user-friendly and functional Canvas apps.
Dynamics 365 CRM: Proven experience in administering and customizing D365 CRM.
AI & M365 Copilot Governance: Familiarity with AI tools and Microsoft 365 Copilot governance practices.
Azure Services: Solid understanding of Azure Analytics and related services.
CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: | ||
Years | Required/Preferred | Experience |
8 | Required | Hands-on experience with customizing entities, workflows, and integrating D365 CRM with Power Platform tools |
8 | Required | Experience with troubleshooting technical issues, analyzing logs and debugging software applications. |
5 | Required | Strong understanding of data visualization principles, data modeling using Power-BI |
3 | Required | Familiarity with Copilot Studio for automation and governance of Microsoft 365 Copilot features |
3 | Required | Familiarity with Microsoft Azure Services, particularly Azure Active Directory |