Post Closing Administrator (6+ month contract)

Summary: The Post Closing Administrator at Kiavi is responsible for managing the loan servicing onboarding process and ensuring the accurate handling of loan documents. This role requires strong organizational skills and the ability to provide superior client service while collaborating with third-party vendors. The position is based in Pittsburgh, PA, and involves various administrative tasks to support the post-closing department. Candidates should have a working knowledge of residential lending programs and practices.

Key Responsibilities:

• Opening mail (overnight and USPS), logging packages into company system
• Creating document folders for Investors
• Scanning documents to our off-site location for review
• Organization of Post Close File Room
• Taking inventory and replenishing office supplies
• Liaison for Printers/Scanners (supplies and maintenance requests)
• Logging in and Shipping Incoming Checks to Accounts Payable and Shipping Incoming Mail to H/R
• Follow Up Calls and Email to Vendors for Missing Documents
• Printing Document from Downloaded Files
• Sending out Mass Mail Emails to Vendors
• Shipping Documents to Investors
• Speak up and suggest improvements wherever you see an opportunity
• Bring your wits, strategies, and ideas by helping us make our process as efficient and pleasant as possible.
• Proactively assist Post Close teammates with additional tasks beyond this role to ensure team achieves goals
• Escalate to management all unresolved issues, where appropriate.

Key Skills:

• Bachelor’s Degree Preferred
• Strong written and verbal communication skills
• Ability to adapt well to a fast-paced and constantly changing business environment
• Comfortable with new technology systems and paperless environment
• Demonstrated ability to work in a team-oriented environment
• Demonstrated ability to provide good customer service

Salary (Rate): undetermined

City: Pittsburgh

Country: United States

Working Arrangements: on-site

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other