Negotiable
Undetermined
Undetermined
Glasgow, Scotland, United Kingdom
Summary: Porsche Centre Glasgow is seeking an experienced Service Advisor to enhance customer experiences during a period of growth for the brand. The role involves guiding high-net-worth clients through their service journeys, ensuring exceptional service delivery. Candidates should possess a strong customer service background and thrive in a fast-paced environment. The position offers competitive compensation and opportunities for career development.
Key Responsibilities:
- Guide customers through their service journey at the Centre.
- Deliver world-class service during routine maintenance and repairs.
- Exceed customer expectations consistently.
- Engage confidently with clients face-to-face.
- Maintain a professional and credible demeanor.
Key Skills:
- Proven experience in a franchised environment.
- Passion for outstanding customer service.
- Excellent communication and negotiation skills.
- Ability to thrive in a high-performance, target-driven environment.
- Full and valid UK driving licence.
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Join Porsche at a Remarkable Time for the Brand Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Porsche Centre Glasgow is delighted to offer an exciting opportunity for an experienced Service Advisor to join our team during a dynamic period of growth and innovation for the Porsche brand. Represent one of the world’s most prestigious automotive manufacturers and deliver exceptional customer experiences to high-net-worth clients. As a Porsche Service Advisor, you will play a pivotal role in guiding customers through their journey to our Centre. Our customers visit may be for routine service maintenance or for repairs to their Porsche. On every visit to our Centre you will ensure the level of service you deliver is world class and your objective will always be to exceed our customers’ expectations.
What We Offer Service Advisors OTE – £41,077 plus newly enhanced bonus elements available 45 hours per week (Centre closed on Sunday’s) 33 days holiday per annum including bank holidays Opportunities to attend exclusive manufacturer events in the UK and abroad Market-leading Porsche training on the latest models, technologies, and brand developments Working in a fast-paced environment with a great and supportive Team Opportunities to develop and further your career
About You We are looking for a confident, polished, customer-centric professional who can excel in a fast-paced, high-standards environment. You Will Have Proven experience in a franchised environment A genuine passion for delivering outstanding customer service and engaging confidently with clients face-to-face Excellent communication and negotiation skills A professional, composed, and credible demeanour The ability to thrive in a high-performance, target-driven environment A full and valid UK driving licence
Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. xlqdzyr As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please