PMO Lead | SC-Cleared | Bristol 3 x per week initially | Inside IR35 | Rate flexible DOE
Pigment is a professional services firm built for collaboration at scale. We specialise in the delivery of complex change initiatives across the public sector by working in partnership with consultancies and government departments.
We are seeking a proactive, delivery-focused PMO Lead to support one of our major defence programmes, helping drive structure, control and momentum across a complex change and technology delivery environment.
We are specifically seeking someone who takes ownership, gets under the skin of the programme, and actively engages workstream leads and delivery owners.
A key early priority will be to understand and capture existing business processes, identify inefficiencies and opportunities for improvement, and translate these findings into clear inputs that will inform and shape the technology design.
You will be comfortable operating with ambiguity, challenging constructively, chasing outstanding actions and creating momentum where things are not progressing as they should.
Programme Governance & Delivery Control
- Establish and maintain effective programme governance, controls and reporting.
- Take an active role in driving programme progress, rather than simply reporting on it.
- Proactively engage workstream leads and action owners to obtain updates, challenge slippage and ensure commitments are delivered.
- Own the RAID process, ensuring risks, assumptions, issues and dependencies are actively managed and escalated.
- Track milestones, critical dependencies and deliverables, identifying emerging problems before they impact the programme.
- Drive action closure and decision-making, ensuring accountability sits with the right people.
- Provide clear, concise and meaningful reporting that reflects the true position of the programme.
Process Capture & Optimisation
- Lead the upfront capture and documentation of existing business processes across relevant areas.
- Engage business stakeholders and subject matter experts to understand how processes operate in practice, including pain points, inefficiencies and workarounds.
- Identify opportunities to simplify, streamline and optimise processes.
- Challenge existing ways of working and facilitate discussions around improved future-state processes.
- Ensure process maps, requirements and optimisation opportunities are clearly documented and validated.
- Translate process findings into structured inputs for the technology design team, ensuring that technology solutions are informed by genuine business needs and optimised processes rather than simply replicating existing ways of working.
Stakeholder Engagement & Leadership
- Build strong working relationships across business, operational, technical and programme stakeholders.
- Be confident in challenging senior stakeholders and holding individuals accountable for their commitments.
- Facilitate workshops, working groups and governance meetings, ensuring clear outcomes and actions.
- Bring energy, pace and structure to the programme, proactively identifying where intervention is needed.
- Act as a central point of coordination, connecting business process activity, technology design and programme delivery.
We are looking for someone who is:
- A proven PMO Lead or Senior PMO professional with experience supporting complex programmes, ideally within defence or a similarly regulated environment.
- Highly proactive, organised and delivery-focused, with a genuine bias towards action.
- Someone who chases owners, drives accountability and does not wait for updates to arrive.
- Experienced in establishing and running programme controls, governance, RAID management and delivery reporting.
- Strong in business process mapping, current-state assessment and process optimisation.
- Able to translate business processes and requirements into meaningful inputs for technology design.
- Confident facilitating workshops and engaging stakeholders at all levels.
- Comfortable challenging constructively, escalating where necessary and dealing with ambiguity.
- Equally comfortable getting into the detail and maintaining a strategic view of overall programme delivery.
Due to the sensitivity of our programme, our consultant must have active and valid SC-Level Clearance.