PMO Lead
Posted Today by Amber Labs
Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The PMO Lead for Strategic Accounts is a contract role focused on managing and enhancing Amber Labs' largest public sector partnership. This position involves driving governance, reporting, and data integrity across client engagements while collaborating with various teams to ensure effective account management. The ideal candidate will have extensive experience in PMO leadership, particularly in consulting or public sector programs, and will be responsible for implementing data-driven improvements and maintaining stakeholder relationships. The role requires a proactive approach to managing strategic demand and delivering insights for decision-making.
Key Responsibilities:
- Establish and maintain governance frameworks, including meeting cadence, reporting packs, and action tracking.
- Produce insight-led reporting by customer group, highlighting pipeline progress, risks, and blockers.
- Ensure alignment across commercial, delivery, and operational data, reconciling revenue, utilisation, and demand metrics.
- Build and maintain dashboards providing visibility of pipeline health, conversion rates, and resourcing gaps.
- Track demand through structured processes, ensuring ownership and progression of opportunities.
- Collaborate with Operations, Talent, and Finance to ensure accuracy across systems.
- Coordinate across internal and client teams to ensure structured and reliable information flow.
- Identify process inefficiencies and implement data-driven improvements.
- Support the creation of scalable governance frameworks for wider strategic accounts.
- Monitor SoW progress, delays, and risks with the Strategic Account Lead and Commercial teams.
- Track commercial exposure and ensure visibility of impacts on revenue and margin.
Key Skills:
- Strong experience operating as a PMO Lead (typically 10–15+ years), ideally within consulting, digital transformation, or large-scale public sector programmes.
- Excellent stakeholder management and communication skills, with confidence to engage at senior and executive levels.
- Proven leadership capability, able to provide direction and implement governance frameworks.
- Strong experience in governance, reporting, and performance management across complex programmes.
- Highly organised and deadline-driven, with a track record of delivering to tight timelines.
- Strong commercial awareness and understanding of delivery pressures within a contract setting.
- Able to work independently and proactively drive outcomes.
- Professional, credible, and personable, with strong stakeholder interaction skills.
- Strong data and reporting capability, including advanced Excel/Google Sheets and tools like Monday.com or Power BI.
- Experience working within secure or government environments is highly desirable.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
PMO Lead – Strategic Accounts (Contract)
Location: Hybrid – 1 day per week in London
Type: Contract
Clearance Requirement: BPSS Eligible
Role Summary
We are seeking a highly organised, analytical, and commercially aware PMO Lead to support the effective management and growth of Amber Labs’ largest public sector partnership on a contract basis. Reporting to the Strategic Account Lead (Account Director) and working closely with the Account Manager, Delivery, and Operations teams, the PMO Lead will drive governance, reporting, and data integrity across a complex portfolio of client and partner engagements. This role will play a key part in enhancing how Amber Labs manages strategic demand through Capgemini and end-customer relationships — shifting from reactive processes to proactive, data-driven account control.
Key Responsibilities
- Account Governance & Delivery Oversight
- Establish and maintain governance frameworks, including meeting cadence, reporting packs, and action tracking (weekly, monthly, executive).
- Produce insight-led reporting by customer group, highlighting pipeline progress, risks, and blockers.
- Ensure alignment across commercial, delivery, and operational data, reconciling revenue, utilisation, and demand metrics.
- Data, Reporting & Insight
- Build and maintain dashboards providing visibility of pipeline health, conversion rates, and resourcing gaps.
- Track demand through structured processes, ensuring ownership and progression of opportunities.
- Collaborate with Operations, Talent, and Finance to ensure accuracy across systems (e.g. HubSpot, Monday.com, Xero).
- Continuous Improvement & Stakeholder Coordination
- Coordinate across internal and client teams to ensure structured and reliable information flow.
- Identify process inefficiencies and implement data-driven improvements.
- Support the creation of scalable governance frameworks for wider strategic accounts.
- Commercial & Risk Awareness
- Work with the Strategic Account Lead and Commercial teams to monitor SoW progress, delays, and risks.
- Track commercial exposure and ensure visibility of impacts on revenue and margin.
Ideal Candidate Profile
Strong experience operating as a PMO Lead (typically 10–15+ years), ideally within consulting, digital transformation, or large-scale public sector programmes. Demonstrates excellent stakeholder management and communication skills, with the confidence to engage at senior and executive levels. Proven leadership capability, able to provide direction and bring structure to teams, including implementing governance frameworks, templates, and best practices. Strong experience in governance, reporting, and performance management across complex programmes. Highly organised and deadline-driven, with a track record of delivering to tight timelines in fast-paced environments. Strong commercial awareness, with a clear understanding of delivery pressures within a contract setting. Able to work independently, take ownership from day one, and proactively drive outcomes. Professional, credible, and personable, with the ability to make a strong impression across all stakeholder interactions. Strong data and reporting capability, including advanced Excel/Google Sheets and tools such as Monday.com or Power BI. Experience working within secure or government environments (e.g. Central Government) is highly desirable.
Why Join Us?
Opportunity to work on a high-profile public sector account within a growing consultancy
Collaborative and fast-paced environment with a focus on delivery excellence
Exposure to senior stakeholders and complex, large-scale programmes
Diversity & Inclusion at Amber Labs
At Amber Labs, we believe diversity drives innovation and creativity. We are committed to fostering a workplace where everyone feels welcomed and valued.
Important Information
Candidates must be eligible for BPSS clearance
Unfortunately, we are unable to consider candidates requiring sponsorship
What Happens Next?
Following application review, our Talent Acquisition team will be in touch to discuss next steps. The process typically involves two interview stages.