PMO Lead

Overview: Synechron is seeking an experienced and proactive PMO Lead to oversee and enhance the Project Management Office functions, ensuring effective governance and successful delivery across multiple projects. The ideal candidate will develop and maintain project management standards, processes, and tools, provide operational support, and work closely with senior management and client teams to align project activities with business goals. Strong leadership, attention to detail, and excellent communication skills are essential for this role.

Key Responsibilities:

• Templates, Tools, and Documentation: Maintain and update project management templates, tools, and documentation on platforms such as SharePoint, Confluence, and Smartsheets. Ensure all documentation is standardised, audit-ready, and compliant with organisational policies.
• Project Management Process Improvement: Review, refine, and implement best practices for project initiation, closure, team onboarding/offboarding, and change control to ensure consistency and effectiveness across projects.
• Project Set-Up and Mobilisation: Support project managers during the early phases of projects to facilitate organised and smooth mobilisation.
• Governance and Compliance Checks: Conduct regular governance reviews to ensure projects adhere to company standards regarding scope, risk management (RAAIDD), and progress reporting.
• Reporting and Portfolio Management: Develop and maintain portfolio dashboards, reports, and analytics to provide senior leadership with clear visibility of project status, risks, and resource allocation. Support data-driven decision-making and prioritisation.
• Leadership and Development: Mentor and support junior team members and project managers, promoting best practices and continuous improvement. Contribute to the growth of the PMO offering by helping expand the team and coaching junior resources.
• Operational and Staffing Support: Act as Line Manager for operations resources, assisting with operational tasks and staffing activities. Oversee management responsibilities for the PMO team.

Ideal Background: Degree or relevant experience in Business Administration, Project Management, or related disciplines. Prior experience in project support, business analysis, or PMO roles is preferred. Familiarity with project management tools such as SharePoint, Confluence, and Smartsheets. Experience supporting client-facing projects is advantageous. Strong organisational and communication skills. Ability to manage multiple priorities and work independently. Commitment to professional development and obtaining relevant certifications.

Desirable Skills and Qualifications: Experience and/or certification in Salesforce (e.g., Salesforce Associate, Financial Services Cloud). Project Management qualifications such as PMP, Prince2 Agile Practitioner, or Agile Scrum Master. Training in RAID logs, statements of work, change management, project scoping and estimation, stakeholder management, influencing, negotiation, and conflict resolution.