PMO Governance/Assurance Lead

Summary: The PMO Governance & Assurance Lead is responsible for establishing and managing governance frameworks within a complex BPO environment, ensuring that all project deliverables meet quality and compliance standards. This leadership role is crucial for successful programme delivery and involves oversight of Stage-Gate processes and assurance reviews. The position requires NPVV Clearance and a Counter Terrorism Check. The role offers remote working with occasional site visits to London.

Key Responsibilities:

• Own and implement the programme governance framework across all workstreams
• Lead Stage-Gate reviews, ensuring deliverables meet quality, evidence, and contractual standards
• Oversee deliverable tracking, validation, and acceptance sign-off
• Embed BPO contract requirements (SLAs, KPIs, milestones) into governance processes
• Conduct assurance reviews, audits, and compliance checks, driving corrective actions
• Provide senior-level reporting and act as escalation point for governance issues
• Promote a culture of quality, control, and accountability across the PMO

Key Skills:

• Strong background in PMO governance or assurance leadership roles
• Experience within BPO / outsourcing environments (transition or transformation programmes)
• Deep understanding of Stage-Gate processes, programme controls, and RAID management
• Knowledge of SLAs, KPIs, service acceptance, and payment-linked milestones
• Excellent stakeholder management, including senior leadership and client-side PMOs
• Must be eligible / hold NPVV Clearance and a Counter Terrorism Check.

Salary (Rate): £450 daily

City: City of London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

PMO Governanec / Assurance Lead

+6 months+

+Remote working - occasional site visits to London

+Inside IR35

+£400 - £450 a day

+Must be eligible / hold NPVV Clearance and a Counter Terrorism Check.

We're seeking a PMO Governance & Assurance Lead to play a critical role within a major programme operating in a complex BPO environment. You will own and drive governance, assurance, and Stage-Gate controls-ensuring all delivery meets the highest standards of quality, compliance, and contractual acceptance.

This is a key leadership role and a vital enabler of successful programme delivery.

Key Responsibilities

• Own and implement the programme governance framework across all workstreams
• Lead Stage-Gate reviews, ensuring deliverables meet quality, evidence, and contractual standards
• Oversee deliverable tracking, validation, and acceptance sign-off
• Embed BPO contract requirements (SLAs, KPIs, milestones) into governance processes
• Conduct assurance reviews, audits, and compliance checks, driving corrective actions
• Provide senior-level reporting and act as escalation point for governance issues
• Promote a culture of quality, control, and accountability across the PMO

Experience Required

• Strong background in PMO governance or assurance leadership roles
• Experience within BPO / outsourcing environments (transition or transformation programmes)
• Deep understanding of Stage-Gate processes, programme controls, and RAID management
• Knowledge of SLAs, KPIs, service acceptance, and payment-linked milestones
• Excellent stakeholder management, including senior leadership and client-side PMOs

• +Must be eligible / hold NPVV Clearance and a Counter Terrorism Check.