PMO – CCAs (Cost Contribution Agreement) / SLAs Agreements

PMO – CCAs (Cost Contribution Agreement) / SLAs Agreements

Posted 1 day ago by Scot Lewis Associates

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£55 Per hour
Undetermined
Hybrid
London Area, United Kingdom
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Atlassian Confluence Banking Data Quality Financial Services Information Technology Outsourcing Investment Banking Investments IT Service Management Ivalua (Spend Management Software) Management Microsoft Excel Microsoft Office Microsoft Visio Microsoft Word Monday.com Outsourcing Project Management Office (PMO) Stakeholder Management Templates Vlookups

Summary: The role of PMO involves overseeing governance and administrative tasks related to Cost Contribution Agreements (CCAs) and Service Level Agreements (SLAs) within an investment bank's Business Change team. The PMO will collaborate with IT project managers and senior stakeholders throughout the delivery lifecycle of CCAs. This position is a 6-month contract based in London, offering hybrid working arrangements. The role requires strong organizational and analytical skills, along with proficiency in relevant tools and methodologies.

Key Responsibilities:

  • Manage the CCA portfolio across legacy projects in line with the oversight framework.
  • Prepare CCA documentation and onboard contracts to the Ivalua tool.
  • Maintain RAID logs, trackers, and status reports.
  • Coordinate CCA-related meetings and communications.
  • Act as a liaison between internal teams (Finance, Legal, IT, Tax).
  • Ensure all tools are up to date with CCA artefacts, templates, and audit-ready documentation.
  • Create and present CCA portfolio dashboards with metrics and commentary.
  • Maintain data quality and governance for reporting to key forums.
  • Develop, maintain, and monitor intra-company SLAs for outsourced IT services.
  • Track performance metrics and produce regular SLA compliance reports.
  • Collaborate with internal stakeholders to review and update the IT service catalogue.
  • Validate cost allocation methodologies and ensure compliance with internal policies.

Key Skills:

  • Experience with CCA (Cost Contribution Agreement) agreements / SLAs Agreements.
  • Background in financial administration within IT projects, ideally in investment banking or financial services.
  • Strong numerical skills; able to track project actuals and investigate variances.
  • Clear communicator with strong interpersonal and collaboration skills.
  • Highly organized, detail-oriented, and adept at presenting information.
  • Analytical mindset; confident working with complex data and identifying anomalies.
  • Able to manage competing priorities and tight deadlines.
  • Proficient in Excel (e.g. PivotTables, VLOOKUP) and other MS Office tools (PowerPoint, Word, Visio, Project).
  • Familiarity with platforms such as Confluence, Monday.com, and Ivalua (or similar).
  • Flexible and adaptable to evolving tools and requirements.

Salary (Rate): £55.00/hr

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

PMO – CCAs (Cost Contribution Agreement) / SLAs Agreements My Client is an investment bank based in London; they are looking for a contract PMO to join their Business Change team. The PMO will be responsible for a combination of governance and administrative duties across all projects that meet the criteria for having a Cost Contribution Agreement (CCA) within the bank. You will be expected to work with a range of IT PM’s & Senior stakeholders, supporting them through the delivery lifecycle off their CCA’s. CCAs & SLAs are intra-group agreements of services provided between the group entities. This is an initial 6 month contract paying £400-£450 per day, hybrid working.

Key skills: Experience with CCA (Cost Contribution Agreement) agreements / SLAs Agreements Background in financial administration within IT projects, ideally in investment banking or financial services Strong numerical skills; able to track project actuals and investigate variances Clear communicator with strong interpersonal and collaboration skills Highly organized, detail-oriented, and adept at presenting information Analytical mindset; confident working with complex data and identifying anomalies Able to manage competing priorities and tight deadlines Proficient in Excel (e.g. PivotTables, VLOOKUP) and other MS Office tools (PowerPoint, Word, Visio, Project) Familiarity with platforms such as Confluence, Monday.com, and Ivalua (or similar) Flexible and adaptable to evolving tools and requirements

Responsibilities: CCA Governance & Administration Responsible for managing the CCA portfolio across legacy projects in line with the oversight framework. Key duties include: Preparing CCA documentation and onboarding contracts to the Ivalua tool Maintaining RAID logs, trackers, and status reports Coordinating CCA-related meetings and communications Acting as liaison between internal teams (Finance, Legal, IT, Tax) Quality Assurance & Control Ensure all tools (e.g. Monday.com, Confluence, Ivalua) are up to date with CCA artefacts, templates, and audit-ready documentation. CCA Portfolio Reporting Create and present CCA portfolio dashboards with metrics and commentary. Maintain data quality and governance for reporting to key forums. SLA Management Develop, maintain, and monitor intra-company SLAs to ensure agreed service standards are met for all outsourced IT services. Track performance metrics and produce regular SLA compliance reports. Collaborate with internal stakeholders to review and update the IT service catalogue as business needs evolve. Recharge Process Validate cost allocation methodologies and ensure compliance with internal policies. Please apply now for immediate consideration and further details. Keywords: PMO, CCA, Cost Contribution Agreement, CCAs, SLAs, SLAs Agreements, Bank, Banking, Investment bank. Scot Lewis Associates Ltd is acting as an employment business.

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