Overview
We are seeking a highly organised and proactive PMO/Business Continuity Analyst to support the development, governance, and continuous improvement of the firm's Operational Resilience and Business Continuity framework.
This role will sit within the Operational Resilience function and play a key role in coordinating resilience initiatives, governance activities, regulatory deliverables, and stakeholder engagement across the organisation.
The successful candidate will support Business Continuity Planning (BCP), Business Impact Analysis (BIA), Operational Resilience testing, DORA-related activities, service mapping, and senior management reporting.
This is an excellent opportunity for an individual with experience in Operational Resilience, Business Continuity, Risk Management, or PMO functions within a regulated financial services environment.
Key Responsibilities
- Support the delivery and ongoing management of the Operational Resilience and Business Continuity programme.
- Coordinate governance forums, steering committees, working groups, and management meetings.
- Prepare high-quality materials, presentations, and reporting for senior leadership, Board committees, and regulatory reviews.
- Assist with the development, maintenance, and enhancement of Business Continuity Plans (BCPs), policies, standards, and procedures.
- Coordinate and manage annual Business Impact Analysis (BIA) reviews across business functions.
- Support Operational Resilience activities, including Important Business Services (IBS), impact tolerances, service mapping, and scenario testing.
- Assist in the implementation and monitoring of DORA (Digital Operational Resilience Act) requirements and related resilience initiatives.
- Coordinate resilience testing exercises and capture lessons learned to drive continuous improvement.
- Maintain programme plans, action trackers, risk logs, and management information reporting.
- Work closely with Risk, Technology, Operations, Compliance, and Business stakeholders to ensure resilience requirements are Embedded across the organisation.
- Support incident reviews, post-event assessments, and remediation activities.
- Assist with regulatory requests, audits, and resilience-related reviews.
- Produce dashboards, KPI reporting, and management information to support decision-making and programme oversight.
Required Skills & Experience
Essential
Experience working within Operational Resilience, Business Continuity, PMO, Risk Management, or a related discipline.
Strong understanding of Operational Resilience and Business Continuity frameworks.
Experience supporting governance processes, committee management, and senior stakeholder reporting.
Knowledge of Business Impact Analysis (BIA) and Business Continuity Planning (BCP).
Experience working within a regulated environment, ideally Financial Services.
Strong stakeholder management and coordination skills.
Excellent written and verbal communication abilities.
Strong document drafting, presentation, and reporting skills.
Advanced Microsoft PowerPoint, Excel, and Word skills.
Ability to manage multiple priorities and deadlines simultaneously.
Strong analytical, organisational, and problem-solving capabilities.
Experience creating management information, dashboards, and programme reporting.
Desirable
- Knowledge of DORA (Digital Operational Resilience Act).
- Experience supporting Operational Resilience regulatory programmes.
- Understanding of service mapping and dependency mapping.
- Experience with Important Business Services (IBS) and impact tolerance frameworks.
- Exposure to scenario testing, resilience exercises, and disaster recovery programmes.
- Familiarity with resilience management platforms such as Fusion Risk Management (FusionRM) or similar tools.
- Experience supporting risk and controls initiatives across multiple jurisdictions.
- Understanding of Operational Risk and Enterprise Risk Management frameworks.
- Exposure to AI-enabled reporting, automation, or workflow improvement tools.