Planner

Summary: The Planner role is a fixed-term position based in Dagenham, London, focusing on planning and coordinating daily workloads for operatives across various workstreams. The position involves managing job workflows, maintaining compliance documentation, and acting as a primary contact for service delivery inquiries. The Planner will also support resource planning, monitor performance, and promote health and safety within the service delivery framework.

Key Responsibilities:

• Planning and coordinating daily workloads for operatives across multiple workstreams.
• Managing job workflows and maintaining accurate records, including statutory compliance documentation.
• Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.
• Supporting resource planning and budget management in line with company policy.
• Monitoring performance and compliance, reporting progress and issues to managers.
• Using systems like Microsoft Office and Accuserv to streamline operations and reporting.
• Promoting health, safety, and well being across all aspects of service delivery.
• Driving continuous improvement through performance data and customer feedback.

Key Skills:

• Experience in planning within a repairs, maintenance, or cyclical environment (preferred).
• Understanding of relevant legislation, including health and safety (preferred).
• Excellent planning and organisational skills, with the ability to manage multiple projects.
• Strong customer service and stakeholder engagement abilities.
• Confident communicator with a problem-solving mindset and commercial awareness.

Salary (Rate): £30000 yearly

City: Dagenham

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other