Performance Analytics Manager (12 Month FTC)
Posted 2 weeks ago by Lloyds Banking Group
£68,160 Per year
Fixed-Term
Hybrid
Leeds, England, United Kingdom
Summary: The Performance Analytics Manager role is a 12-month fixed-term contract focused on leading a team to develop insights that optimize performance across multiple brands within Lloyds Banking Group. The position requires collaboration with senior leaders to influence data-driven strategies and ensure responsible lending practices. The role involves designing and maintaining analytics solutions to support commercial performance and enhance customer experiences. Candidates should possess a strong background in data science and analytics, with a minimum of five years of relevant experience.
Key Responsibilities:
- Lead the team to develop insights for optimizing performance across Lloyds, Halifax, BoS, and MBNA.
- Provide actionable insights to enhance commercial performance, pricing, and customer loan demand.
- Design, build, and maintain high-quality analytics and reporting solutions.
- Champion data quality, governance, and responsible data use.
- Collaborate with senior leaders to develop and deliver data vision and goals.
- Build and maintain databases and data warehouses for efficient data storage and retrieval.
- Lead the processing and transformation of raw data for analytics and reporting.
Key Skills:
- Minimum 5 years in data science, analytics, Agentic AI, machine learning, or modeling.
- Proficiency in data analysis, customer analytics, and visualization tools (e.g., Python, SQL, SAS, Power BI, Tableau).
- Experience with cloud-based data platforms (e.g., GCP native tools).
- Strong interpersonal skills and ability to inspire an inclusive team.
- Critical thinking and commercial acumen to maximize performance.
- Intellectual curiosity and willingness to challenge the status quo.
- Ability to communicate and influence effectively at all organizational levels.
Salary (Rate): £68,160 yearly
City: Leeds
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: IT
JOB TITLE: Performance Analytics Manager (12 Month FTC)
SALARY: £61,344 - £68,160
LOCATION(S): Chester, Leeds, Newport/Cardiff
HOURS: Full Time
WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What you'll be doing
We support customers to achieve their aspirations with unsecured personal loans and help them understand their affordability through innovative customer experiences. We're a fun, dynamic and fast paced team who are at the forefront of leading the way for customers & colleagues in transforming & digitising the Retail Bank for Lloyds Banking Group. We're offering you the unique opportunity to influence the strategic direction of the UKs largest consumer finance provider.
You'll be responsible for leading the team to develop insights to optimise our performance across our four brands - Lloyds, Halifax, BoS and MBNA - and via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite.
Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic objectives of the Loans business. As a Performance Analytics Manager, you'll provide actional insight to optimise our commercial performance, pricing and proposition development and customer loan demand within our channels and journeys.
As you'll work closely with our Senior Leaders to develop and deliver their data vision and goals, influence and collaboration are key to success. Play a vital role in designing, building, and maintaining high-quality analytics and reporting solutions that support smarter decisions and better colleague experiences.
Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data. lead the build and maintenance of pipelines for processing and transforming raw data into formats that are suitable for modelling, analytics and reporting. Champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards.
Why join us?
We're transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.
What we're looking for?
A minimum 5 years in data science, analytics, Agentic AI, machine learning or modelling is essential
Technical & Analytical Expertise: Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau) and experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business.
Strong People Focus and interpersonal Skills: You'll inspire and empower an inclusive team
Critical Thinking & Commercial Acumen: Leading the team to maximise commercial performance, with a clear understanding of financial metrics and performance drivers. commercial opportunities that align with customer needs and business goals.
Intellectually & Analytically Curious: Unafraid to challenge the status quo, have an intellectually curious outlook
Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs.
Communicate & Influence: Present and influence effectively at all levels of the organisation, including the Group Executive Committee (GEC).
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today.