People Support Partner

Key Details

• Contract: Temporary
• Contract Duration: Initially until March 2027
• Location: Norwich, NR7
• Working Pattern: Hybrid
• Hours: 36 hours per week, Monday to Friday
• Start Date: ASAP
• Salary: £17.94 per hour PAYE or £22.72 per hour Umbrella

Key Responsibilities

• Provide professional advice and guidance to managers on a wide range of employee relations matters, including disciplinary, grievance, performance and absence management cases.
• Support organisational change initiatives, including restructures, redeployment and redundancy processes.
• Advise managers on recruitment, onboarding, probation and retention activities.
• Partner with colleagues across the organisation to deliver people-focused solutions aligned to business needs.
• Support job evaluation activities and maintain accurate people records.
• Analyse and maintain HR data, producing reports and insights where required.
• Build effective relationships with managers and key stakeholders, including trade union representatives where appropriate.
• Contribute to continuous improvement initiatives across People services and processes.
• Promote equality, diversity and inclusion across all aspects of people management.
• Support employee wellbeing initiatives and occupational health processes where required.

About You

• Previous experience within a generalist HR, People Advisor, HR Advisor or People Partner role.
• Strong understanding of UK employment legislation and HR best practice.
• Proven experience handling a broad range of employee relations cases.
• Experience working within a fast-paced environment and managing competing priorities.
• Excellent communication, stakeholder management and influencing skills.
• Ability to analyse information, identify trends and provide practical people-focused solutions.
• Strong organisational skills and attention to detail.
• CIPD Level 5 qualification (or working towards) is desirable, or equivalent experience.