People Services Officer- Human Resources
Posted 3 days ago by Oxford City Council
£33,159 Per year
Undetermined
Undetermined
Oxford, England, United Kingdom
Summary: The People Services Support Officer role at Oxford City Council involves providing administrative support during the Local Government Reorganisation (LGR) process. The position requires managing People services inquiries, maintaining employee records, and supporting various HR activities while ensuring confidentiality. The role offers an opportunity to contribute to significant changes in public service delivery over the next two years. Ideal candidates will have prior administrative experience, particularly in HR, and possess strong organizational and communication skills.
Key Responsibilities:
- Act as the first point of contact for People enquiries, responding to emails and calls.
- Provide accurate administrative support across various People activities, including maintaining employee records and updating HR systems.
- Support the coordination of meetings, training, and communication related to People Services.
- Assist with LGR activity by collating information, producing documents, and supporting consultation processes.
- Ensure all information is handled confidentially and professionally.
Key Skills:
- Previous administrative experience, ideally within HR or People Services.
- Strong organizational skills and ability to manage competing priorities.
- Attention to detail and confidence in handling sensitive information.
- Clear and professional communication skills, both written and verbal.
- Ability to work as part of a supportive team and deliver high customer service standards.
Salary (Rate): £33,159.00 yearly
City: Oxford
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: HR
The Role Local Government Reorganisation (LGR) will bring significant changes to how public services are delivered in Oxfordshire over the next 2 years. Oxford City Council will transition into a new local authority structure by April 2028, and work is already underway to support this change. To help us during this period, we are seeking a People Services Support Officer to provide effective day-to-day People services support. This is primarily an administrative role, supporting both the delivery of People Services while contributing to preparations for the changes ahead.
In this role, you will act as a first point of contact for People enquiries, responding to emails and calls and directing queries as needed. You will provide accurate administrative support across a range of People activities, including maintaining employee records, contracts, and starters and leavers information, updating HR systems and trackers, and supporting the coordination of meetings, training and communication. You will also provide practical administrative support linked to LGR activity, such as collating information, producing documents and supporting consultation and engagement processes, while ensuring all information is handled confidentially.
We are looking for someone with previous administrative experience, ideally within HR or People Services, who is well organised and able to manage competing priorities and deadlines. You will have strong attention to detail, be confident handling sensitive information, and communicate clearly and professionally both in writing and verbally. You will enjoy working as part of a supportive team and be committed to delivering a high standard of customer service.
You will join a friendly, professional and supportive People Team, where you will be welcomed and encouraged to develop in your role. While this position is largely focused on administrative support, responsibilities may evolve as the LGR programme progresses, offering exposure to a major change programme within local government. This is an excellent opportunity for someone who enjoys administration, thrives in a busy environment, and wants to contribute positively during a significant period of change.