People Operations Administrator
Posted 2 weeks ago by Specsavers
Negotiable
Undetermined
Hybrid
Whiteley, England, United Kingdom
Summary: The People Operations Administrator role at Specsavers involves managing the full lifecycle of employment, ensuring an excellent experience for Partners, Managers, and colleagues. The position requires handling HR administration, responding to queries, and supporting onboarding processes while maintaining accurate records. Strong customer service skills, proficiency in Excel and Word, and the ability to work collaboratively are essential for success in this role. This is a 9-month fixed-term contract with a flexible working arrangement between the office and home.
Key Responsibilities:
- Manage all HR administration elements of the employee lifecycle from new starters to leavers.
- Ensure accurate creation and maintenance of personal files and records.
- Respond to queries promptly and manage workload distribution within the team.
- Conduct family leave meetings and manage ad-hoc queries.
- Support the resourcing team to ensure a brilliant onboarding experience.
- Liaise with Partners and Line Managers to provide bespoke correspondence.
- Provide insight into process improvements to enhance the people experience.
Key Skills:
- Excellent customer service skills.
- Confident written and verbal communication.
- Proficiency in Excel and Word.
- High level of accuracy.
- Ability to quickly pick up new systems.
- Proven experience in working in a team and building collaborative relationships.
- Ability to plan and prioritize workload.
- Experience with ticketing systems and HR/Payroll systems is an advantage.
- Basic understanding of employment legislation.
Salary (Rate): undetermined
City: Whiteley
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are looking for a People Operations Administrator to join our dynamic team and help us manage the full lifecycle of employment at Specsavers. In this role, you'll be the ambassador for providing an excellent end-to-end people experience for our Partners, Managers, and colleagues. You'll manage all HR administration elements of the employee lifecycle, from new starters to leavers, ensuring accurate creation and maintenance of personal files and records. Your ability to respond to queries promptly and manage workload distribution within the team will be crucial. You'll conduct family leave meetings, manage ad-hoc queries, and support our resourcing team to ensure a brilliant onboarding experience. Liaising with Partners and Line Managers, you'll provide bespoke correspondence and insight into process improvements to enhance the people experience. We're looking for someone with excellent customer service skills, confident written and verbal communication, and the ability to operate at pace. You'll need to be proficient in Excel and Word, have a high level of accuracy, and be able to quickly pick up new systems. Proven experience in working in a team, building collaborative relationships, and the ability to plan and prioritize workload are essential. Experience with ticketing systems and HR/Payroll systems is an advantage, along with a basic understanding of employment legislation. This is a 9 month Fixed Term Contract and will based at our office in Whiteley. You'll have the flexibility to work from the office and home each week. Join us in P&O and be part of a team that values excellence, collaboration, and continuous improvement. Apply now!