People Development Specialist (12 Months FTC)

People Development Specialist (12 Months FTC)

Location: Head Office - Didsbury

Salary: £37,286

People Development Specialists are responsible for helping Great Places embed a colleague-led learning culture where continuous development is prioritised at all levels. Supporting the delivery of development initiatives and activities through our Academy of Greatness, you will work closely with their designated business areas to ensure all colleagues have access to a wide range of relevant and high-quality learning opportunities to enhance personal and organisational effectiveness.

What you’ll be doing

• To work proactively with the business, to ensure the delivery of a tailored learning offer that fits the current and future needs of the teams you are supporting.
• To lead on the ongoing learning needs analysis for their business area, helping to identify additional learning requirements to and design and deliver high quality, impactful and engaging learning initiatives for face-to-face, blended, or online delivery.
• To lead on the design and development of various training interventions which stem from learning requirements within a business area, the broader organisation or as part of our central People Development offer (Academy of Greatness).
• To facilitate People Development activities covering both soft skills and technical training. This includes our induction day; ‘The Great Welcome’ and ‘Great Conversations’ which is our cultural masterclass on how to build trust and connection between colleagues and our customers.
• Proactively promote and encourage a learning culture throughout the organisation.
• To ensure the development of learning activities aligned to the learning lifecycle, including design, promotion, delivery, assessment, and full evaluation of a variety of learning and development programmes spanning from induction to change projects.

What you’ll need

• CIPD Level 3 and/or alternative L&D certification OR we may consider relevant work experience within a busy HR & L&D function.
• Excellent communication skills, both verbally and written.
• Experience of designing and/or delivering a range of training initiatives to colleagues at all levels - ranging from bite-sized sessions to in-depth learning programmes.
• Experience of conducting, or has contributed to, a full training needs analysis and evaluation of those solutions.
• Strong facilitation skills virtually and in person that engage and challenge the audience to stretch and develop their capabilities.
• Experience of utilising and embedding digital learning solutions
• It is essential you have experience of navigating and administrating a Learning platform or Learning Management System.
• Strong IT skills; able to perform at an advanced level, on Microsoft Excel, Word and PowerPoint.

What we need from you

• A customer-focussed mindset and a desire to support the delivery of an outstanding experience for all.
• Constantly seek to personally develop your own skills; identify opportunities for personal development and positively engaging in a full CPD programme.
• Ability to prioritise and manage a varied workload effectively.
• Ability to work flexibly, upon business needs, and able to travel to regional offices should this be required.
• Consistently striving for excellence in service standard and outcomes and aims to exceed expectations/standards.
• Excellent presentation and facilitation skills: able to connect with the audience and to convey complex topics in an easy to understand and engaging way.
• Innovative thinker who is comfortable with critical thinking to bring about innovative improvements.
• Outcome-focussed with a proven track record of achieving great results.
• Proactive and positive, with a ‘can-do’ solution focused outcome.
• Professional and values-led with integrity, inclusivity and respect for diversity.
• Strong attention to detail with great organisation skills.
• Keen interest in business performance and industry data trends.

What we give you in return for your hard work and commitment

• Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
• WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
• Ways of Working¦ We offer some hybrid and flexible working
• Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
• Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
• Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague
• The Market Place ¦ high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Wage Stream ¦ You can access savings opportunities and early access to wages
• Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Closing date: 11th January 2026

Shortlist date: 12th January 2026

Interview date: TBC