About the Role
Reporting to the Pensions Manager - Member Services, you'll play a key role in operational delivery. Your responsibilities will include:
Processing casework for new entrants and leavers of the pension scheme
Recording and logging post and hard copy communications
Supporting wider teams across the Surrey Pension Service as needed
This is a fantastic opportunity to join our Trainee Team and gain hands-on experience in a dynamic and supportive environment, where you will have the opportunity to develop yourself within our programme (please see additional information in the below attachments).
About You
We are looking for individuals who bring:
A strong foundation in numeracy
Proven customer service and organisational skills
A keen eye for detail, a methodical approach, and excellent problem-solving abilities
Whether you are starting your career or looking to build on existing skills, we will support your development every step of the way.
Our Offer to You
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities)
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents
Your Application
To apply you will need to upload your CV only.
The job advert closes at 23:59 on 27/10/2026 with interviews planned to follow.
Contact Us
Please contact us for any questions relating to the role.
Please contact Ellie Calvert via email at .
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027.
This role is currently employed by Surrey County Council and will remain so until then.
If you are employed by Surrey County Council on 1 April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected.
The provisional allocation for this post is Surrey Pensions Authority, subject to final confirmation through the wider transition process later this year.
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.
Your skills and experience truly matter to us.
From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.