Pega CDH Tester

Pega CDH Tester

Posted 1 week ago by Gazelle Global

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Negotiable
Undetermined
Undetermined
Sheffield, England, United Kingdom
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Agile Methodology Amazon Web Services (AWS) Application Programming Interface (API) Automation Azure DevOps Cloud Computing Cloud Technology Data Distribution Services Data Integrity Data Store Data Validation Defect Tracking Device Tracking Software DevOps Financial Services JIRA Management Microsoft Azure Pega PRPC Performance Testing Predictive Analytics Regression Testing Selenium (Software) Software Development Software Testing Automation Framework Sprint Planning SQL (Programming Language) Stakeholder Management Test Automation Test Management Test Management Tools Testrail Verification And Validation

Summary: The Pega CDH Tester is a vital member of the quality assurance team, tasked with ensuring the quality and performance of Pega Customer Decision Hub applications. The role requires hands-on experience in testing Next-Best-Action strategies and adaptive analytics models to enhance customer experiences. The ideal candidate will collaborate with various stakeholders to develop and execute test plans, validate decision flows, and manage defects. Additionally, familiarity with automation tools is desirable for improving testing efficiency.

Key Responsibilities:

  • Develop and execute comprehensive test plans, test cases, and test scripts for Pega CDH applications.
  • Collaborate with business analysts, decision architects, and developers to understand requirements and translate them into test scenarios.
  • Ensure that testing activities align with the overall project plan and business objectives.
  • Perform various types of testing, including functional, integration, regression, and performance testing on Pega CDH components.
  • Validate Next-Best-Action (NBA) strategies, decision flows, and engagement policies to ensure they are working as designed.
  • Verify the accuracy and effectiveness of adaptive models and predictive analytics.
  • Utilize and validate data flows, interaction history, and Decision Data Store (DDS) to ensure data integrity and correct decision outcomes.
  • Identify, document, track, and manage software defects and quality issues using a defect tracking system (e.g., Jira, Azure DevOps).
  • Communicate test progress, results, and issues to the project team and stakeholders.
  • Work closely with cross-functional teams to monitor and close defects.
  • Contribute to the continuous improvement of testing methodologies and best practices within the Pega CDH environment.
  • Participate in agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
  • Experience with test automation tools (e.g., Selenium, Pega's own test automation features) to enhance test coverage and efficiency.
  • Develop and maintain automated test scripts for regression testing.

Key Skills:

  • Strong understanding of Pega CDH architecture and its core components (e.g., Next-Best-Action Designer, decision strategies, adaptive models, data flows, interaction history).
  • Familiarity with SQL queries for data validation and analysis.
  • Knowledge of testing methodologies and software development lifecycles (SDLC).
  • Experience with test management tools (e.g., Jira, Zephyr, TestRail).
  • Pega Certified Decisioning Consultant (PCDC) or other relevant Pega certifications (nice-to-have).
  • Experience with API testing (e.g., using Postman) (nice-to-have).
  • Experience in the financial services vertical (nice-to-have).
  • Knowledge of automation frameworks and tools (nice-to-have).
  • Experience with cloud platforms (e.g., AWS, Azure) (nice-to-have).

Salary (Rate): undetermined

City: Sheffield

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

The Pega CDH Tester will be a key member of the quality assurance team, responsible for ensuring the quality, functionality, and performance of Pega Customer Decision Hub (CDH) applications. The ideal candidate will have hands-on experience in testing Next-Best-Action (NBA) strategies, real-time decisioning, and adaptive analytics models to deliver a seamless and personalized customer experience.

Key Responsibilities

  • Test Planning & Strategy:
    • Develop and execute comprehensive test plans, test cases, and test scripts for Pega CDH applications.
    • Collaborate with business analysts, decision architects, and developers to understand requirements and translate them into test scenarios.
    • Ensure that testing activities align with the overall project plan and business objectives.
  • Test Execution & Validation:
    • Perform various types of testing, including functional, integration, regression, and performance testing on Pega CDH components.
    • Validate Next-Best-Action (NBA) strategies, decision flows, and engagement policies to ensure they are working as designed.
    • Verify the accuracy and effectiveness of adaptive models and predictive analytics.
    • Utilize and validate data flows, interaction history, and Decision Data Store (DDS) to ensure data integrity and correct decision outcomes.
  • Defect Management & Reporting:
    • Identify, document, track, and manage software defects and quality issues using a defect tracking system (e.g., Jira, Azure DevOps).
    • Communicate test progress, results, and issues to the project team and stakeholders.
  • Collaboration & Process Improvement:
    • Work closely with cross-functional teams to monitor and close defects.
    • Contribute to the continuous improvement of testing methodologies and best practices within the Pega CDH environment.
    • Participate in agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
  • Automation (Desirable):
    • Experience with test automation tools (e.g., Selenium, Pega's own test automation features) to enhance test coverage and efficiency.
    • Develop and maintain automated test scripts for regression testing.
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