Pega Business Analyst

Pega Business Analyst

Posted 5 days ago by Adroit People Limited (UK)

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Negotiable
Undetermined
Undetermined
Telford, England, United Kingdom
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Agile Methodology Business Analysis Business Process Model And Notation Change Requests Datamodel Data Modeling DevOps External Auditing Management Mapping Software Pega PRPC Requirements Elicitation Sprint Planning Stakeholder Communications Stakeholder Management User Acceptance Testing (UAT) User Interface User Story

Summary: The Pega Business Analyst role involves leading business analysis and requirements gathering for Pega 8.x programs in Telford, UK. The position requires collaboration with stakeholders to define business needs, document processes, and ensure compliance with regulatory standards. The analyst will also manage product backlogs and support agile delivery through sprint ceremonies and user acceptance testing. Strong experience in Pega concepts and stakeholder management is essential for success in this role.

Key Responsibilities:

  • Lead discovery, DCO/JAD sessions, and stakeholder workshops to elicit business needs.
  • Decompose business outcomes into epics, features, and INVEST-grade user stories with clear acceptance criteria.
  • Define case types, stages/steps, data model, personas, channels, and journey maps.
  • Document “as-is” and “to-be” processes; create process flows, UI mockups/wireframes, and decision tables/trees.
  • Collaborate with LSA/SSA to ensure requirements are feasible, scalable, and guardrail-compliant.
  • Maintain product backlog, prioritize with Product Owner, and ensure traceability from requirements to test cases.
  • Support creation of MVP scope, release roadmap, and non-functional requirements (NFRs: performance, security, audit, accessibility).
  • Drive sprint ceremonies (backlog refinement, sprint planning, reviews, and retrospectives).
  • Validate builds against acceptance criteria; support UAT planning, execution, and sign-off.
  • Manage change requests, impact assessments, and stakeholder communication.
  • Work with architects on integration needs (REST/SOAP, MQ/Kafka), data contracts, and mapping.
  • Define reporting/analytics needs (reports, dashboards), audit/compliance, and retention policies.
  • Ensure alignment with regulatory standards relevant to the domain (e.g., BFSI/Public Sector/Healthcare).

Key Skills:

  • 5–9+ years as a BA, with 3–5+ years on Pega 8.x programs.
  • Strong hands-on with DCO, user story writing, acceptance criteria, and backlog management (Jira/Azure DevOps).
  • Solid understanding of Pega concepts: case lifecycle design, stages/steps, routing, SLAs, data pages, decision rules, UI flows, and reporting at a conceptual level.
  • Experience crafting process maps (BPMN), journey maps, and UI mockups (e.g., Figma/Balsamiq).
  • Proven stakeholder management; ability to translate business goals into measurable outcomes/KPIs.
  • Excellent communication, documentation, and facilitation skills.

Salary (Rate): undetermined

City: Telford

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Role: Pega Business Analyst

Location: Telford, UK

Contract Position

Key Responsibilities

  • Business Analysis & Requirements
    • Lead discovery, DCO/JAD sessions, and stakeholder workshops to elicit business needs.
    • Decompose business outcomes into epics, features, and INVEST-grade user stories with clear acceptance criteria.
    • Define case types, stages/steps, data model, personas, channels, and journey maps.
    • Document “as-is” and “to-be” processes; create process flows, UI mockups/wireframes, and decision tables/trees.
  • Solutioning & Governance
    • Collaborate with LSA/SSA to ensure requirements are feasible, scalable, and guardrail-compliant.
    • Maintain product backlog, prioritize with Product Owner, and ensure traceability from requirements to test cases.
    • Support creation of MVP scope, release roadmap, and non-functional requirements (NFRs: performance, security, audit, accessibility).
  • Agile Delivery
    • Drive sprint ceremonies (backlog refinement, sprint planning, reviews, and retrospectives).
    • Validate builds against acceptance criteria; support UAT planning, execution, and sign-off.
    • Manage change requests, impact assessments, and stakeholder communication.
  • Data, Integration & Compliance
    • Work with architects on integration needs (REST/SOAP, MQ/Kafka), data contracts, and mapping.
    • Define reporting/analytics needs (reports, dashboards), audit/compliance, and retention policies.
    • Ensure alignment with regulatory standards relevant to the domain (e.g., BFSI/Public Sector/Healthcare).

Required Skills & Qualifications

  • 5–9+ years as a BA, with 3–5+ years on Pega 8.x programs.
  • Strong hands-on with DCO, user story writing, acceptance criteria, and backlog management (Jira/Azure DevOps).
  • Solid understanding of Pega concepts: case lifecycle design, stages/steps, routing, SLAs, data pages, decision rules, UI flows, and reporting at a conceptual level.
  • Experience crafting process maps (BPMN), journey maps, and UI mockups (e.g., Figma/Balsamiq).
  • Proven stakeholder management; ability to translate business goals into measurable outcomes/KPIs.
  • Excellent communication, documentation, and facilitation skills.
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