Payments & Transfers Digital Product Owner

Job Title: Payments & Transfers Digital Product Owner
Location: London (Hybrid)
Salary/Rate: £370-£390 Per Day
Start Date: 14/07/25
Job Type: Contract till end of the year

Company Introduction

We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a Digital Product Owner to join their Payments & Transfers team for a five-month contract. The successful candidate MUST have strong prior experience in Payments & Transfers.

Job Responsibilities/Objectives

• You will be responsible for the end-to-end product management of Payments & Transfers capabilities and features. Working with in marker teams and global teams, you will define and create product capabilities that delight customers and satisfy a complex compliance and regulatory agenda.
• Be passionate about customers, both internal and external. You'll enjoy connecting with them, to understand their needs and working with them to design the best customer experiences.
• You'll lead on market and customer discovery efforts, to understand customer needs to drive the long term vision for your product, using a range of research points to understand needs and opportunities.
• You'll ensure the global product journey is aligned to the commercial needs of the market, and adequate flexibility-control is left with site for BAU campaign operations, while also ensuring scalability of the product for a multi-market delivery
• Act as product owner for one or more product features, designing and driving delivery for customer experiences that are intuitive and scalable across the globe. Leading for your product, and across the wider product owner teams(s), quarterly reviews of the vision, strategy and roadmap.
• You will deliver against a product roadmap and vision to meet and exceed customer and business outcomes. You will collaborate with the cross functional team and with your stakeholders to successfully deliver on the portfolio/product vision, understanding the importance of a minimum viable product, whilst not losing sight of opportunities for journey and delivery optimisation as the product scales.
• You'll take an "idea" through discovery, design & development to "Done" through collaboration with Payments & Transfers Product & Proposition product owners & the across the wider team to shape the end-to-end product experience.
• Use product management best practices to enable your product area to meet its OKRs (objectives and key results)
• Have a focus on customer penalisation and engagement, identifying and owning initiatives to personalise the experiences for your products, to drive deeper engagement and commercialisation
• Build strong partnerships with Markets, Transformation and Technology teams to deliver at pace and create an environment here teams thrive, working closely with cross-functional teams to ensure that all the right resources are aligned to ensure success, and everyone understands the priorities and end state vision of your product.
• Be a key member within the multi-disciplined Payments & Transfers team (Product Manager, Analysts, Design & UX Writers); exhibiting product management best practices and going the extra mile to delight our customer with amazing journeys.

Required Skills/Experience
The ideal candidate will have the following:

• Experience of optimising on customer satisfaction, journey quality and consistency and revenue growth, across multiple channels with focus on digital channels.
• Experience leading on new product development and commercialisation, ideally with experience across digital and non-digital channels
• Proven experience in product management, working with cross functional teams in an agile development process
• Preferred experience in Payments or related products with a banking of Fintech environment
• Proven experience working with Confluence/Jira/Rally or similar product management tooling
• Passionate about customer experience and engagement
• Advocate of Design Thinking to take an idea to "done"
• Strong strategy, analytical and problem-solving skills
• Experience translating business strategy and analysis into consumer facing digital products
• Team leadership & people management skills
• Strong thought leadership and influencing skills

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.