Payment Control Analyst (AVP) Financial Services

About The Role

Deloitte Operations are seeking a Payment Control Analyst (AVP). You will Execute and provide senior support in the payment control activities within the Payment Control Gateway (PCG], ensuring effective review, validation and risk-based decisioning on payments prior to release, while maintaining strong control discipline and operational oversight.

Ensuring that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and our clients internal Policies and Policy Standards.

Key Accountabilities

• Provide support to the Payment Control Analyst and run daily payment control processing activities
• Review and challenge decisions on payment release, hold or escalation
• Ensure payments are validated against trade data, confirmations and SSI
• Act as first point of escalation for high-risk or complex payment scenarios
• Ensure adherence to control procedures, limits of authority and audit requirements
• Drive root cause analysis on exceptions, breaches and near misses
• Identify themes and trends in false positives and control gaps
• Partner with Technology and SMEs to refine rules and improve detection accuracy
• Oversee production of MI on volumes, outcomes and control performance
• Coach and develop analysts to ensure consistent quality and decisioning
• Collaborate with Operations, Technology and Front Office stakeholders to resolve complex scenarios, verifying if they can independently – but if there’s any doubt/queries they should relentlessly interrogate the data and get direct answers from the services as to the rationale/process for the payment

Skills/Basic Qualifications

• Strong experience in Global Markets Operations or payments processing environment
• Good understanding of payment flows, settlement lifecycle and control points
• Experience managing or supervising operational teams
• Ability to assess transaction risk and make structured decisions
• Strong analytical and problem-solving capability

Preferred Qualifications

• Experience in payment controls, transaction monitoring or risk/control environments
• Knowledge of FX, Derivatives, Collateral or Financing products
• Experience working with rule-based or AI-driven detection models
• Strong stakeholder management with Operations and Technology
• Experience driving process improvement and operational optimisation