Patient Services Administrator
Posted 7 days ago by Hampshire Hospitals NHS Foundation Trust
Negotiable
Undetermined
Undetermined
Winchester, England, United Kingdom
Summary: The Patient Services Administrator role in Winchester's Radiology department involves providing effective administrative support while ensuring a positive experience for patients. The position requires strong organizational skills, customer focus, and the ability to work collaboratively within a busy team. Responsibilities include managing reception duties, handling inquiries, and processing referrals and appointments. The role is integral to maintaining high standards of patient care across multiple hospital sites within the Hampshire Hospitals NHS Foundation Trust.
Key Responsibilities:
- Provide effective administrative support in the Radiology department.
- Manage reception duties and answer patient inquiries.
- Process referrals and appointments efficiently.
- Communicate confidently at all levels within the organization.
- Ensure timely completion of tasks to meet contractual requirements.
- Contribute to a positive patient experience and support the busy admin department.
Key Skills:
- Strong organizational skills.
- Excellent customer service and communication skills.
- Ability to work collaboratively in a team environment.
- Enthusiasm and a friendly, approachable demeanor.
- Experience in administrative roles, preferably in a healthcare setting.
Salary (Rate): undetermined
City: Winchester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We have an exciting opportunity to join our friendly and supportive team in Radiology as the Patient Services Administrator in Winchester. You will need to be enthusiastic and well organised, contribute to the provision of an effective admin service and ensure the trust provides a positive experience and meets its contractual requirements. This role is customer focused and will require a team player who is friendly and approachable and can contribute and support the busy admin department. Including manning reception, answering enquiries processing referrals and appointments. Whilst confidently communicating at all levels and delivering completed tasks in a timely fashion. Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. For further details / informal visits contact: Name: Mick Lewis Job title: Admin Lead Email address: Mick.lewis@hhft.nhs.uk Telephone number: 01962 25547 Informal visits are encouraged, please contact to arrange.