Patch Compliance Coordinator
Posted 1 day ago by Ampstek
Negotiable
Undetermined
Undetermined
Birmingham, England, United Kingdom
Summary: The Patch Compliance Coordinator is responsible for reviewing patching and vulnerability scan data, consolidating it into actionable reports, and engaging with various teams to address overdue patching. The role involves tracking scheduled patches, facilitating discussions to identify blockers, and maintaining compliance through data analysis. Strong organizational and communication skills are essential for managing compliance discussions and ensuring deadlines are met. Proficiency in tools like Excel and familiarity with IT Service Management tools is required.
Key Responsibilities:
- Review patching and vulnerability scan data and consolidate it into actionable, clear reports.
- Engage with application owners, infrastructure teams, and server owners to address overdue patching.
- Facilitate discussions to understand patching delays, identify technical or procedural blockers, and ensure proper audit processes are followed where patching cannot be completed.
- Track scheduled patches, follow up on outstanding actions, and escalate issues where required.
- Run and refresh existing reports using tools such as dbRib (SAP BusinessObjects), Power BI, or Tableau.
- Maintain and analyze large datasets in Excel to support compliance tracking.
- Coordinate with multiple teams to ensure deadlines are met and patch compliance objectives are achieved.
Key Skills:
- Prior experience in patching, vulnerability management, or patch compliance (technical or non-technical).
- Ability to interpret patching data and determine compliance requirements.
- Strong organizational skills with a high level of attention to detail.
- Excellent verbal and written communication skills; able to manage sensitive compliance discussions diplomatically.
- Proficiency in Microsoft Excel (advanced data handling, formatting, and reporting).
- Familiarity with ServiceNow or similar IT Service Management tools (e.g., Remedy).
Salary (Rate): undetermined
City: Birmingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Key Responsibilities
- Review patching and vulnerability scan data (e.g., from Flexera or similar tools) and consolidate it into actionable, clear reports.
- Engage with application owners, infrastructure teams, and server owners to address overdue patching.
- Facilitate discussions to understand patching delays, identify technical or procedural blockers, and ensure proper audit processes are followed where patching cannot be completed.
- Track scheduled patches, follow up on outstanding actions, and escalate issues where required.
- Run and refresh existing reports using tools such as dbRib (SAP BusinessObjects), Power BI, or Tableau.
- Maintain and analyze large datasets in Excel to support compliance tracking.
- Coordinate with multiple teams to ensure deadlines are met and patch compliance objectives are achieved.
Required Skills & Experience
- Prior experience in patching, vulnerability management, or patch compliance (technical or non-technical).
- Ability to interpret patching data and determine compliance requirements.
- Strong organizational skills with a high level of attention to detail.
- Excellent verbal and written communication skills; able to manage sensitive compliance discussions diplomatically.
- Proficiency in Microsoft Excel (advanced data handling, formatting, and reporting).
- Familiarity with ServiceNow or similar IT Service Management tools (e.g., Remedy).