Summary: The Parts Sales Advisor role is a fixed-term contract position focused on building and maintaining relationships with trade customers to drive sales and enhance customer service. The advisor will work both in-person and over the phone, aiming to win new business while ensuring existing customer needs are met. The position emphasizes collaboration with internal teams and a deep understanding of product offerings to provide excellent service. The role offers opportunities for career growth and a supportive work environment.

Key Responsibilities:

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Work collaboratively with other areas of the branch, ensuring that customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand products and anticipate customer needs.
• Collaborate with the Warehouse Supervisor to understand customer returns and reduce return rates.
• Utilise relevant business data to understand opportunities across all customer bands and product groups.

Key Skills:

• Great communication skills to develop customer relationships and drive connectivity.
• High levels of focus, energy, and drive.
• Good business acumen.
• Ability to deliver best-in-class service for customer experience excellence.

Salary (Rate): undetermined

City: Dundee

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Sales