Order Fulfilment Support Executive - 9 Month FTC
Posted 2 weeks ago by Softcat
Negotiable
Fixed-Term
Hybrid
Marlow, England, United Kingdom
Summary: The Order Fulfilment Support Executive role is a 9-month fixed-term contract within the Procurement department at Softcat, focusing on processing customer orders and maintaining high standards of order accuracy. The position involves managing a shared inbox, liaising with suppliers, and providing support to the Procurement and Sales teams. Candidates will gain insight into the purchasing process while working in a collaborative and innovative environment. The role offers flexible working arrangements, including hybrid options.
Key Responsibilities:
- Responsible for invoicing order confirmations received into the inbox related to Multinational orders
- Manage full Multinational backlog of orders, liaising with international suppliers on ETA dates and delivery date
- Working with distribution and Purchasers on order queries
- Provide POD's & ETA's on request
- Resourcing goods to complete orders
- Responsible for managing a busy shared inbox via Outlook
Key Skills:
- Excellent organisational skills and attention to detail
- Ability to multi-task and work well under pressure
- Strong communication skills
- Good working knowledge of Microsoft Outlook and Excel
- Excellent literacy and numeracy skills
Salary (Rate): undetermined
City: Marlow
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: Other
Please note this is a 9 Month Fixed Term Contract
** Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Order Fulfilment Team
The Procurement department are responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation as a first-class Procurement team is upheld. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
Drive Softcat's Success
This role sits within the Support Team providing day to day support to a busy Procurement and Sales team. This varied and fast paced role will give you insight into the overall purchasing process. Working as an integral member of the team you will be responsible for looking after the teams shared inbox which can include requests and queries from both internal and external contacts. You will also be responsible for chasing our suppliers for all outstanding orders and maintaining accurate ETA and invoice dates to ensure our customers are kept informed on the status of their order.
As an Order Fulfilment Support Executive, you'll be responsible for:
- Responsible for invoicing order confirmations received into the inbox related to Multinational orders
- Manage full Multinational backlog of orders, liaising with international suppliers on ETA dates and delivery date
- Working with distribution and Purchasers on order queries
- Provide POD's & ETA's on request
- Resourcing goods to complete orders
- Responsible for managing a busy shared inbox via Outlook
We'd love you to have
- Excellent organisational skills and attention to detail
- Ability to multi task and work well under pressure
- Strong communication skills
- Good working knowledge of Microsoft Outlook and Excel
- Excellent literacy and numeracy skills
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.