Oracle Identity Manager - IGA Support Engineer

Oracle Identity Manager - IGA Support Engineer

Posted 2 weeks ago by ST Global Tech LLC

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Negotiable
Inside
Undetermined
Leeds, England, United Kingdom
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Active Directory Adapters AWS Identity And Access Management (IAM) Azure Active Directory Cloud Applications Cloud Computing Cloud Technology Data Analysis Directory Service IdentityIQ Information Technology Infrastructure Library Knowledge Base Lifecycle Management Lightweight Directory Access Protocols Management Microsoft Azure OAuth OpenID Operational Excellence Oracle Identity Manager Root Cause Analysis Sarbanes-Oxley Act (SOX) Compliance Security Assertion Markup Language (SAML) ServiceNow SQL (Programming Language) Support Engineering

Summary: The IAM IGA Support Engineer role in Leeds involves providing operational support and maintenance for Oracle Identity Manager and SailPoint IdentityIQ platforms. The engineer will address identity lifecycle issues, monitor system performance, and collaborate with various teams to ensure compliance and governance. The position requires a proactive approach to problem-solving and continuous improvement in IAM activities. This is a contract position lasting 6-12 months, classified as inside IR35.

Key Responsibilities:

  • Provide operational support and maintenance for Oracle Identity Manager and SailPoint IdentityIQ platforms.
  • Address and resolve identity lifecycle issues, access provisioning failures, and integration errors.
  • Monitor system health, performance, and logs to identify and address potential issues.
  • Collaborate with engineering, security, and application teams for seamless identity governance.
  • Involve in organizational transformations, testing, documenting, and coordinating change schedules.
  • Maintain user documentation and knowledge base articles for operational excellence.
  • Ensure alignment with security policies, standards, and regulatory requirements.

Key Skills:

  • Proven experience supporting Oracle Identity Manager and/or SailPoint IdentityIQ.
  • Strong understanding of identity lifecycle management and role-based access control.
  • Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect).
  • Ability to analyse logs, debug issues, and perform root cause analysis.
  • Strong communication and documentation skills.
  • Proactive approach with a focus on continuous improvement.
  • Collaboration and communication skills geared towards achieving common goals.

Salary (Rate): 230 GBP/Day

City: Leeds

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

IAM IGA Support Engineer

Leeds, England, United Kingdom

6-12+ Months contract

Rate: 230 GBP/Day

Inside IR35

As a Support Engineer in the CSO IAM IGA team, responsibilities include:

  • Provide operational support and maintenance for Oracle Identity Manager and SailPoint IdentityIQ platforms.
  • Address and resolve identity lifecycle issues, access provisioning failures, and integration errors across a diverse range of IAM systems and platforms.
  • Monitor system health, performance, and logs to proactively identify and address potential issues, and working towards a root cause solution.
  • Collaborate with engineering, security, and application teams to ensure seamless identity governance and compliance.
  • Be involved in processes concerning organizational transformations, such as testing, documenting, and coordinating change schedules with other teams.
  • Maintain user documentation and knowledge base articles to support operational excellence and information dissemination.
  • Ensure alignment with security policies, standards, and regulatory requirements in all IAM activities.

What you'll need

To succeed in this role, you should have:

  • Proven experience supporting Oracle Identity Manager and / or SailPoint IdentityIQ in an enterprise environment.
  • Strong understanding of identity lifecycle management, access certification, and role-based access control.
  • Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect).
  • Ability to analyse logs, debug issues, and perform root cause analysis.
  • Strong communication and documentation skills, with the ability to work collaboratively across teams.
  • A proactive approach with a focus on continuous improvement and operational resilience.
  • Collaboration and communication skills, with a demeanour geared towards achieving common goals and a passion for secure engineering.

It would be great if you also had…

  • Experience with integrating cloud applications (e.g., Azure AD, Workday, ServiceNow) into IAM platforms.
  • A background in data analysis with experience of SQL to extract and interpret data.
  • Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks).
  • Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow).
  • Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance.
  • Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk.
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