£450 Per day
Inside
Onsite
Warwick, Warwickshire, UK
Summary: Atrium EMEA is seeking an Oracle HCM Specialist for a public sector project, requiring recent experience in the sector. The role involves maintenance and support of ESR with a focus on functional responsibilities and some technical skills. The position is based in Warwick, requiring two days of on-site work per week, and is classified as inside IR35. The contract duration is 12 months.
Key Responsibilities:
- Maintenance and support of ESR.
- Address questions/issues raised by end users, client IT individuals, or help desk.
- Determine/resolve problems reported from end users, system operators, and help desk.
- Prioritize issues for resolution based on end user concerns.
- Establish good working relationships with clients and project teams.
- Respond to users within set service level agreements (SLA's) and operating level agreements (OLA's).
Key Skills:
- Oracle HCM experience with a focus on HR (e.g., Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL).
- Problem solving, investigative, and analytical skills.
- Experience working within an application support team.
- Exposure to querying, manipulating, and configuring SQL.
- Knowledge of a help desk system and managing service requests/incidents/problems.
- Customer communication skills, both verbal and written.
- Negotiation and persuasion skills.
- Ability to work with colleagues and stakeholders at all levels.
Salary (Rate): £450 per day
City: Warwick
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Atrium EMEA require a skilled Oracle HCM Specialist to work on an exciting public sector/government project. You will need to have recent experience working within the sector to be considered for this one.
Day Rate: £400-450 p/d - inside IR35
Location: Warwick - 2 days per week
Duration: 12 months
Role Description
The successful candidate will be responsible for the maintenance and support of ESR. Functional role predominantly with some technical ability required. The following skills are required in addition to IT related skills: Application knowledge of the client business process, Communication skills with end users, Understanding the end user issues/concerns; prioritizing issues for resolution, Address questions/issues raised by end users, Client IT individuals or help desk, Determine/resolve problems reported from end users, system operators & help desk.
Required Skills
* Oracle HCM experience - with focus on HR (eg Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL)
* Problem solving, investigative and analytical skills
* Experience working within application support team
* Exposure to querying, manipulating and configuring SQL
* Knowledge of a help desk system and managing service requests/incidents/problems
* Respond to users within set service level agreements (SLA's) and operating level agreements (OLA's)
* Establish good working relationships with clients and project teams
* Customer communication skills, both verbal and written
* Provide politically sensitive answers/solutions to issues as necessary
* Negotiation and persuasion skills
* Ability to work with colleagues and stakeholders at all levels
Nice to have skills
* An understanding of ITIL framework
* UK Payroll Legislation
Interested? Please apply or email (see below)