Role Purpose
Lead the end-to-end business architecture and functional solution assurance for a major workforce transformation programme.
The role connects User Organisations, programme leadership, business stakeholders and delivery teams, translating workforce objectives, operating models, user journeys, policies and governance requirements into scalable, user-centric solutions.
Solution scope: Oracle Fusion HCM; payroll and workforce administration; Orbit user experience; operational reporting and BI; workforce analytics; integrations; business processes; change, adoption and readiness.
Required Experience
Essential
20+ years in business architecture, organisational transformation or large-scale business change.
Proven credibility with senior business stakeholders and executive leadership in complex, multi-stakeholder programmes.
Strong understanding of HR, workforce management, payroll and the employee life cycle.
Experience defining future-state operating models, business architectures and end-to-end functional solutions.
Experience leading discovery, workshops, business design, requirements governance and stakeholder decision-making.
Excellent communication, influencing and consensus-building skills, with the ability to navigate ambiguity.
Preferred
UK Public Sector transformation experience.
Experience with national-scale workforce platforms and large-scale change/adoption.
Knowledge of government governance, workforce policy and operating structures.
Familiarity with Oracle Cloud implementations in the UK Public Sector.
Key Accountabilities
- Business Architecture & Operating Model
- Define and maintain the programme business architecture and future-state workforce operating model.
- Align business goals, processes, user journeys, technology, governance and service outcomes.
- Maintain traceability from approved requirements to delivered functionality and drive consistency across User Organisations.
- User Organisation & Executive Engagement
- Act as the senior business-facing representative and build trusted relationships with executives, HR and workforce leaders, payroll leads and operational managers.
- Lead workshops, design sessions, decision forums and executive reviews; represent User Organisation priorities throughout design and delivery.
- Present recommendations to governance forums and support programme decisions and risk management.
- End-to-End Functional Solution Oversight
- Provide functional oversight across Oracle Fusion HCM, Orbit, reporting and analytics, integrations and cross-platform processes.
- Ensure employee, manager and operational journeys are coherent, accessible and aligned to agreed business outcomes.
- Maintain alignment between business objectives, solution design and the programme roadmap.
- Requirements & Design Governance
- Govern business requirements, functional designs, priorities, scope and key design decisions.
- Challenge proposals where business value, user experience or transformation outcomes are not maximised.
- Ensure design decisions remain consistent across stakeholder groups and functional domains.
- Business Readiness, Adoption & Benefits
- Lead readiness planning, change-impact assessment and readiness reviews across User Organisations.
- Work with Change and Training teams to prepare operational teams for transition and go-live.
- Define and track transformation outcomes, adoption, service improvement and post-go-live optimisation opportunities.
Functional Coverage
Oracle Fusion HCM: Core HR, recruiting, onboarding, talent, learning, workforce structures, absence, workforce administration and payroll interfaces.
Orbit Experience: Employee and manager journeys, self-service, service experience, accessibility and adoption.
Reporting & Analytics: Operational and statutory reporting, workforce analytics, executive dashboards, KPIs and benefits tracking.
Integrations & Processes: Upstream/downstream processes, data dependencies, cross-platform journeys and end-to-end orchestration.
Readiness & Change: Readiness planning, impact assessment, adoption, transition preparation and continuous improvement.
Key Stakeholder Interfaces
Executive sponsors and programme boards; Programme Director and Transformation Lead; User Organisations; HR, workforce and payroll leadership; operational managers; Oracle Fusion HCM, Orbit, data, integration, change, training and delivery teams; supplier partners.
Success Measures
Clear, approved and traceable business architecture and future-state operating model.
Consistent functional design and user journeys across User Organisations.
Timely resolution of business-design decisions, risks and cross-functional dependencies.
Demonstrable readiness, adoption, business-value realisation and service improvement.