Summary: The role of ITSM System Specialist involves a 6-month contract that combines on-site work in Jersey with remote responsibilities. The position requires expertise in ITSM technical configuration, user experience, and business analysis. Candidates should be proficient in ITIL v4 and capable of managing data structures and building metrics. This role is classified as outside IR35.

Key Responsibilities:

• Implement best practices for ITSM technical configuration.
• Enhance system usability and user experience.
• Gather, translate, and manage system requirements.
• Conduct ITSM business analysis.
• Support management of data structures and build metrics and dashboards.
• Utilize ITIL v4 methodologies.

Key Skills:

• ITSM technical configuration skills.
• System usability and user experience expertise.
• Requirements gathering and management capabilities.
• Business analysis skills specific to ITSM.
• Experience in managing data structures and building dashboards.
• Knowledge of ITIL v4.

Salary (Rate): undetermined

City: Jersey

Country: undetermined

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT