Negotiable
Undetermined
Hybrid
Reading, England, United Kingdom
Summary: This Oracle Consultant role is focused on the technical delivery, configuration, and optimization of Oracle Service Cloud environments. The consultant will be responsible for translating complex requirements into functional designs while ensuring system stability and data integrity. The position requires a hybrid working arrangement with 2-3 days onsite per week in Reading. The role is contract-based and aims to support an international program.
Key Responsibilities:
- The end-to-end configuration of Oracle Service Cloud, including Business Rules, Workspaces, Workflows, and Custom Attributes.
- Design and maintain integrations between Oracle Service Cloud and external HRIS/ERP systems using REST/SOAP APIs and Open Panel.
- Customize the Customer Portal using PHP, HTML, CSS, and JavaScript to meet specific UI/UX requirements.
- Execute complex data migrations and ensure data integrity across multi-environment deployments.
- Provide direct technical advisory to stakeholders, focusing on immediate project milestones and system stability.
Key Skills:
- Proven experience with Oracle Service Cloud (formerly RightNow) configuration and administration.
- Proficiency in PHP, .NET, or Java for server-side customizations and add-in development.
- Ability to build advanced Analytics reports and dashboards for operational tracking.
- Familiarity with the Oracle Cloud Infrastructure (OCI) ecosystem is highly advantageous.
Salary (Rate): undetermined
City: Reading
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Title: Oracle Consultant
Location: Reading
Hybrid Engagement Type: Contract
Presence: 2-3 days onsite per week
Employment Business: DCG IT Ltd
Rate: TBD
Start date: ASAP
About the Role: This role focuses on the technical delivery, configuration, and optimization of Oracle Service Cloud (B2C Service) environments. We are seeking a consultant who prioritizes robust technical foundations and can translate complex requirements into stable, scalable functional designs.
Key Responsibilities:
- The end-to-end configuration of Oracle Service Cloud, including Business Rules, Workspaces, Workflows, and Custom Attributes.
- Design and maintain integrations between Oracle Service Cloud and external HRIS/ERP systems using REST/SOAP APIs and Open Panel.
- Customize the Customer Portal using PHP, HTML, CSS, and JavaScript to meet specific UI/UX requirements.
- Execute complex data migrations and ensure data integrity across multi-environment deployments.
- Provide direct technical advisory to stakeholders, focusing on immediate project milestones and system stability.
Technical Requirements: Proven experience with Oracle Service Cloud (formerly RightNow) configuration and administration. Proficiency in PHP, .NET, or Java for server-side customizations and add-in development. Ability to build advanced Analytics reports and dashboards for operational tracking. Familiarity with the Oracle Cloud Infrastructure (OCI) ecosystem is highly advantageous.
Digisourced is supporting a client on a contract Oracle consultant requirement for delivery on an international programme. Digisourced is acting as an employment business in relation to this vacancy.