Oracle Cloud HR Helpdesk Consultant
Posted Today by W3Global
Negotiable
Undetermined
Hybrid
Edinburgh, Scotland, United Kingdom
Summary: The Oracle Cloud HR Helpdesk Consultant will support the Shared Services Program, focusing on live HR, ERP, and EPM modules that serve over 20,000 users. This hybrid role requires a minimum of 5 years of UK residency and experience in delivering HR Helpdesk solutions. The consultant will manage system enhancements and Oracle upgrades while working primarily remotely with occasional travel to client offices in Scotland. The position is based in either Glasgow or Edinburgh, with travel expenses reimbursed.
Key Responsibilities:
- Provide support for the live Shared Services Program systems.
- Implement enhancements to the current system.
- Manage monthly and quarterly Oracle upgrades.
- Expand the system's footprint to additional client Government bodies.
Key Skills:
- Minimum of 5 years UK residency.
- Experience delivering HR Helpdesk solutions.
- Ability to work with agents, capture requirements, build and configure solutions, test, and deploy.
Salary (Rate): undetermined
City: Edinburgh
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: Oracle Cloud HR Helpdesk Consultant Required: Minimum 5 years of continuous UK residency Hybrid role Location : The primary project location is Scotland, with work based in either Glasgow or Edinburgh. Travelling : There is an expectation of travelling to the client's office as needed. Expenses will be reimbursed for travel to offices other than the base location.
Position Overview The Client is seeking an Oracle Cloud HR Helpdesk Consultant for its Shared Services Program. The consultant will play a critical role in supporting the live HR, ERP, and EPM modules, which launched in October 2024 and serve over 20,000 users.
Mandatory Requirements Minimum of 5 years UK residency; resources must be located in UK. Experience delivering HR Helpdesk solutions, including working with agents, capturing requirements, building and configuring the solution, testing, and deploying.
Key Responsibilities Provide support for the live Shared Services Program systems. Implement enhancements to the current system. Manage monthly and quarterly Oracle upgrades. Expand the system's footprint to additional client Government bodies.
Work Location and Logistics The project is based in Scotland, primarily Glasgow and Edinburgh. Most work will be completed remotely; however, travel to the client office is expected. The base location will be the consultant's nearest clients office. Expenses will be reimbursed for travel to offices other than the base location.