Oracle B2C Service Cloud Architect-6months-Reading

Oracle B2C Service Cloud Architect-6months-Reading

Posted 1 week ago by Kirtana Consulting

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Negotiable
Undetermined
Undetermined
Reading, Berkshire , UK
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Application Programming Interface (API) Business Requirements Cloud Computing Cloud Services Cloud Technology Data Manipulation Datamodel Data Modeling Digital Transformation Management Scalability SQL (Programming Language) Web Services

Summary: Kirtana Consulting is seeking an Oracle B2C Service Cloud Architect for a 6-month rolling contract in Reading. The role requires extensive experience in leading architectural design and integration of Oracle B2C Service Cloud solutions. Candidates should possess strong client and vendor management skills, along with proficiency in web services integration. A solid understanding of the Oracle B2C Service Cloud data model is essential for this position.

Key Responsibilities:

  • Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions.
  • Align solutions with client business objectives, best practices, and future scalability.
  • Translate complex business requirements into technical specifications and solution designs.
  • Integrate Oracle B2C Service Cloud with external systems using Connect Web Services (SOAP/REST APIs).
  • Manage client and vendor relationships effectively.
  • Utilize SQL for data manipulation and analysis within the platform.
  • Lead digital transformation projects.

Key Skills:

  • 10-12 years of experience in Oracle B2C Service Cloud.
  • Strong knowledge of Service Cloud (RightNow).
  • Proficiency in Connect Web Services (SOAP/REST APIs).
  • Experience with RightNow Integration Cloud Service (ICS) and Oracle Integration Cloud (OIC).
  • Good client management and vendor management skills.
  • Familiarity with SQL for data manipulation and analysis.

Salary (Rate): undetermined

City: Reading

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Kirtana consulting is looking for Oracle B2C Service Cloud architect role for 6months rolling contract in Reading.

Job description:

Role Title: Service Cloud Architect

Minimum years of experience: 10-12 years

Job Description:

Candidate with good knowledge of Service Cloud (Right Now) Should Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions, aligning with client business objectives, best practices, and future scalability.

Translate complex business requirements into technical specifications and solution designs for Oracle B2C Service Solid understanding of Oracle B2C Service Cloud data model and architecture.

Should have knowledge of Connect Web Services (SOAP/REST APIs) - RightNow Integration Cloud Service (ICS)/Oracle Integration Cloud (OIC) Proficiency in integrating Oracle B2C Service Cloud with external systems using Connect Web Services (SOAP/REST APIs).

Should have led at least one big digital transformation project Good Client Management and Vendor Management skills Familiarity with SQL for data manipulation and analysis within the platform.

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