Operations Transformation Consultant

Lead a major operational transformation programme within one of the UK's largest infrastructure portfolios.

We are seeking an experienced Operations Transformation Consultant to lead the design and delivery of a large-scale, multi-year operational transformation programme across a complex national infrastructure estate.

We are looking for a senior transformation leader or consultant who has successfully delivered enterprise-wide operational transformation programmes within complex, asset-intensive environments.

The transformation focuses on fundamentally changing how the infrastructure estate is managed, including operational processes, supplier management, governance, asset data, access management and safety standards, creating a proactive, data-driven operating model that delivers long-term operational excellence.

The Opportunity

Reporting to senior leadership, you will shape and deliver a strategic transformation programme that moves the organisation to a fully integrated operating model.

You will work across executive leadership, operational teams, suppliers, customers and regulatory stakeholders to drive lasting change across a nationwide, safety-critical estate.

This is a highly visible role requiring exceptional leadership, stakeholder management and transformation expertise, with responsibility for embedding sustainable improvements that deliver measurable business value.

Key Responsibilities

• Lead a multi-year operational transformation programme from strategy through to implementation and benefits realisation.
• Design and implement a future-state operating model covering operational governance, supplier management, asset data, access management, works management and safety.
• Establish programme governance, executive reporting, steering committees and assurance frameworks.
• Drive organisational change, challenging legacy processes and embedding new ways of working.
• Align internal teams, suppliers and customers to consistent operational standards and governance.
• Improve operational performance through data, technology and digital transformation.
• Ensure compliance with all health & safety, statutory and regulatory requirements.
• Champion a culture of continuous improvement, operational excellence and performance management.

Experience Required

This role is suited to someone who has successfully led large-scale operational transformation programmes rather than day-to-day operational teams.

You will have experience: Leading complex operational transformation programmes within large, asset-heavy organisations.

Delivering transformation across operational processes, governance, supplier management, asset management, data, access control and safety standards.

Working within regulated or safety-critical industries such as infrastructure, utilities, transport, facilities management, energy, aviation, rail or telecoms.

Designing and implementing new operating models that improve governance, efficiency and operational control.

Leading large-scale organisational change and influencing senior executives through periods of transformation.

Using technology, systems and data to improve operational insight, governance and decision making.

Building strong relationships across executive teams, operational functions and third-party suppliers while influencing without direct authority.