Operations Specialist

Location: Long Island City, NY

Type: 3 month contract with possible extension/conversion

We are seeking a detail-oriented and proactive Operations Associate to support day-to-day vehicle and site operations. In this role, you will set schedules, prioritize vehicle workflows, request resources, and coordinate with on-site managers to ensure smooth and efficient operations. You’ll manage lot safety and usability, oversee charging station capacity and maintenance based on customer demand, and ensure there is a clear plan of action to meet scheduling needs.

You will be responsible for performing final quality checks, creating service orders, and providing feedback to service and support teams. This role also includes supporting vehicle wash, detailing, and paint correction activities to meet product quality standards. You'll prepare and manage delivery paperwork for open states, validate and scan completed dealer jackets, securely file physical documents, and ship them to the central title office via FedEx at the end of each day.

Additional duties include conducting regular audits (e.g., security, inventory, asset location), monitoring inventory levels, and proactively managing supplies. You will receive and process incoming vehicles, complete Bill of Lading (BOL) paperwork, and prepare vehicles for remarketing or auction transport. Strong communication and collaboration are key, as you will work closely with both onsite and remote teams to ensure alignment and operational consistency.

This position requires a high degree of accuracy and a flexible mindset to embrace ambiguity and adapt to daily changes. You must be able to transport vehicles in varying weather conditions and contribute to continuous improvement efforts across the site. A proactive, resourceful approach and a commitment to customer-centric problem-solving are essential for success in this role.

Requirements:

• Minimum of 2 years’ experience in operations, logistics, or lot management

• Must be at least 21 years old

• Prior experience with electric vehicles (EVs) or detailing is a plus

• Ability to safely lift up to 50 lbs

• Valid driver’s license and clean driving record

• Ability to obtain and maintain local sales licenses (if applicable)

• Proficiency with computers and software systems

• Comfortable working in a fast-paced, dynamic environment

• Flexibility to work evenings, nights, or weekends as needed

• Willingness to travel up to 40% to support other market launches or operations

• Fully vaccinated against COVID-19 (proof required)

We’re looking for someone who thrives in a collaborative, employee-centric environment and is excited about contributing to clean energy solutions and sustainable mobility.

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