Operations Manager
Posted 1 week ago by LA International Computer Consultants Ltd
£450 Per day
Inside
Onsite
Wokingham, UK
Summary: The Operations Manager role involves leading multiple operational teams in a full-time capacity for an initial six-month contract in Wokingham. The position is responsible for ensuring that services meet agreed SLA/SLOs and operational standards while acting as the single point of accountability for operations. The role requires collaboration with various stakeholders to facilitate smooth transitions and continuous service improvement. This position is classified as inside IR35.
Key Responsibilities:
- Lead multiple BAU operational teams across application, infrastructure, cloud, integration, data, and platform services.
- Ensure services meet agreed SLA/SLOs, operational standards, and regulatory expectations.
- Act as the single point of accountability for operations.
- Work closely with Delivery, Product, Architecture, Security, and Vendors to enable smooth transitions and controlled change.
- Drive continuous service improvement initiatives.
Key Skills:
- Strong experience leading SRE, Ops, or Service Management teams in complex environments.
- Proven accountability for 24x7 BAU services at scale.
- Deep understanding of incident & problem management, monitoring & observability, and change & release control.
- Experience working across cloud, applications, data, and integrations.
- Strong stakeholder and escalation management skills.
- Desirable: Background in Site Reliability Engineering or DevOps led operations, knowledge of ITIL, SRE principles, Azure/AWS, CI/CD, Infrastructure as Code, and vendor and managed service leadership experience.
Salary (Rate): £450 daily
City: Wokingham
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Our client is looking for a SRE/Operations Manager to join their team on a six month initial contract, working full time onsite in Wokingham. This role is Inside IR35.
This role leads multiple BAU operational teams across application, infrastructure, cloud, integration, data, and platform services, ensuring services meet agreed SLA/SLOs, operational standards, and regulatory expectations. The role acts as the single point of accountability for operations, while working closely with Delivery, Product, Architecture, Security, and Vendors to enable smooth transitions, controlled change, and continuous service improvement.
Key Skills & Experience
Essential
Strong experience leading SRE, Ops, or Service Management teams in complex environments.
Proven accountability for 24x7 BAU services at scale.
Deep understanding of:
* Incident & problem management
* Monitoring & observability
* Change & release control
Experience working across cloud, applications, data, and integrations.
Strong stakeholder and escalation management skills.
Desirable
* Background in Site Reliability Engineering or DevOps led operations.
* Knowledge of ITIL, SRE principles, Azure/AWS, CI/CD, Infrastructure as Code.
* Vendor and managed service leadership experience.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.