Summary: The role of Operations Manager for the Ministry of Defence (MOD) involves overseeing the Customer Liaison Team to ensure effective support for submarine maintenance periods. The position requires strong operational management skills to prevent delays in stores and improve submarine availability. The role is based on-site in Helensburgh, Scotland, for a 12-month contract and requires SC clearance. The Operations Manager will be responsible for programming work, budget monitoring, and maintaining client relationships.

Key Responsibilities:

• Ensure all work is programmed and completed within contractually defined timescales.
• Assist in monitoring the budgetary expenditure.
• Plan and programme the workload to ensure correct job progression.
• Ensure all materials and information are available to the operation teams.
• Responsible for making sure proper negotiations are completed, accurate estimates provided, and variations and other costs are recovered in line with company procedures and accounts are promptly submitted.
• Ensure the Schedule of Rates and other contract requirements are appropriately, correctly and efficiently being used.
• Provide technical advice to team leaders, operatives, staff and clients.
• Maintain and develop good relationships with existing and potential clients.
• Preserve and improve Health and Safety standards.
• Use information technology systems, communications and equipment, to assist in the monitoring of the daily business operation and performance.
• Responsible for the security of work places, plant and materials and other equipment allocated for operational requirements.

Key Skills:

• Strong previous Operations Management experience.
• Experience of stakeholder engagement and delivering customer service.
• Proficiency in the use of Microsoft Office (Outlook, Word, Excel, and Teams).
• Demonstrable ability to review and interpret data.

Salary (Rate): undetermined

City: Helensburgh

Country: Scotland

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other