Operations Manager

Key Responsibilities

• Lead field-based operational teams across the region.
• Ensure contractual, customer and performance targets are achieved.
• Drive operational efficiency and continuous improvement.
• Promote a strong health, safety and wellbeing culture.
• Manage budgets, performance data and operational reporting.
• Develop, motivate and support operational teams.
• Build strong relationships with clients and key stakeholders.
• Support recruitment, training, succession planning and employee development.

Essential Requirements

• Proven Operations Manager or Senior Operations leadership experience.
• Strong people management and leadership skills.
• Excellent health & safety knowledge.
• Experience managing operational performance and budgets.
• Strong stakeholder management and communication skills.
• Ability to analyse data, solve problems and drive improvement.

Desirable

• Utilities, water, leakage or field operations experience.
• Experience managing geographically dispersed teams.
• Knowledge of Scottish Water frameworks.
• Power BI or advanced Excel reporting skills.

Transferable Sectors Considered

• Water Utilities
• Gas Networks
• Wastewater & Drainage
• Telecoms & Fibre
• Metering Operations
• Highways Maintenance
• Utility Infrastructure
• Field Service Operations
• Power & Renewables
• Civil Engineering
• Facilities Management
• Multi-Site Service Operations