Summary: The Operations, Compliance and Data Protection Specialist role at SSE Airtricity is crucial for providing assurance support and accurate reporting within the organization. The position involves conducting audits, managing contracts, and ensuring compliance with GDPR and data protection principles. The specialist will also support the complaints team and contribute to proactive change management initiatives. This role is integral to maintaining best practices and driving future improvements in the operational framework.

Key Responsibilities:

• Complete audits, dip tests, and checks in line with business plans.
• Work alongside the business assurance team to target future change using key data reporting.
• Manage contract resources, set up new suppliers, and handle payment requests.
• Act as a data protection ambassador and manage GDPR and SAR requests.
• Support the complaints team during busy periods, including coaching and case closures.

Key Skills:

• Knowledge of the Northern Ireland retail energy markets and regulated utility industry.
• Functional experience in a business operations environment with GDPR compliance knowledge.
• Expertise in compliance audits and project management.
• Strong leadership, communication, and presentation skills.
• Excellent analytical and interpersonal skills.
• Understanding of change management and governance principles.

Salary (Rate): 34000

City: Belfast

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Energy