Operations Associate
Posted 1 week ago by Robert Walters
Negotiable
Undetermined
Hybrid
Glasgow, Scotland, United Kingdom
Summary: The Operations Associate role is a 12-month contract position based in Glasgow, focusing on business analysis within a multinational financial services firm. The position involves gathering and documenting requirements, analyzing operational processes, and supporting workflow automation to enhance efficiency. The role requires engagement with stakeholders and data interpretation to drive continuous improvement initiatives.
Key Responsibilities:
- Gather, define and document business and functional requirements within an Agile delivery environment
- Analyse existing operational processes to identify inefficiencies and opportunities for improvement
- Support the redesign and automation of manual workflows to enhance control and operational efficiency
- Produce clear process maps, documentation and requirements artefacts using agreed tools and standards
- Engage with stakeholders to validate requirements, resolve gaps and ensure alignment across teams
- Interpret data sets to identify risks, trends and support continuous improvement and governance initiatives
Key Skills:
- 3-5 years' experience in Business Analysis within project or change environments
- Experience in operations across client, middle or back office functions, including exposure to client assets and operational reporting
- Strong understanding of reporting processes, calculations and financial data handling
- Background in reconciliation or accounting within a financial services environment
- Experience working with regulators, ideally including FCA frameworks or requirements
- Strong analytical capability with requirements gathering experience, plus proficiency in tools such as JIRA, Confluence and Visio
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Operations Associate
Location : Glasgow
Role Type: Contract - 12 months
Work Setup : Hybrid - 3 days in the office per week (Use own laptop when working from home)
Who We Are
Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.
The Role
Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth.
What you'll do
- Gather, define and document business and functional requirements within an Agile delivery environment
- Analyse existing operational processes to identify inefficiencies and opportunities for improvement
- Support the redesign and automation of manual workflows to enhance control and operational efficiency
- Produce clear process maps, documentation and requirements artefacts using agreed tools and standards
- Engage with stakeholders to validate requirements, resolve gaps and ensure alignment across teams
- Interpret data sets to identify risks, trends and support continuous improvement and governance initiatives
What you bring
- 3-5 years' experience in Business Analysis within project or change environments
- Experience in operations across client, middle or back office functions, including exposure to client assets and operational reporting
- Strong understanding of reporting processes, calculations and financial data handling
- Background in reconciliation or accounting within a financial services environment
- Experience working with regulators, ideally including FCA frameworks or requirements
- Strong analytical capability with requirements gathering experience, plus proficiency in tools such as JIRA, Confluence and Visio
What's Next?
If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.