Operations and Resources Administrator

Temporary Administrative Support Officer required ASAP for initially 2 month assignment for this University team, based in East London

• Location: London
• Job Type: Full-time
• From £18.93 per hour

Day-to-day of the role:

• PA Support:
• Provide secretariat support to meetings and stand in for the Executive Assistant during absences.
• Diary and Inbox Management Support:
• Assist with diary management and minute taking as directed.
• Finance and Procurement Support:
• Support the procurement and finance teams with ordering, recharging, and reconciling monthly Purchase Order reports.
• Manage goods receipting, close purchase orders, and handle customer queries and incidents.
• Liaise with agencies regarding contractors, manage contractor timesheets, and ensure compliance with financial processes on Agresso.
• Support software licence management and allocation.
• Deliver to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs).
• Continually seek opportunities to improve efficiency, continuity, and the customer experience of IT Services.
• Departmental Administration:
• Provide a range of administrative support across the IT Services directorate.
• Maintain documentation on centralised processes and procedures.
• Assist in organising events, managing room bookings, and updating the ITS webpage.
• Manage departmental stationery and general equipment supplies.
• Project Support:
• Provide administrative support on special projects as directed.
• General:
• Adhere to and promote the organisation's Equal Opportunities and Health and Safety Policies.
• Assist with other services across the Directorate as needed.
• Prioritise and organise work independently, demonstrating initiative and adaptability to changing priorities.

Required Skills & Qualifications:

• Proven experience in an administrative support role, preferably within an IT or similar technical environment.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using office software and financial systems like Agresso.
• Ability to work independently with minimal supervision.
• Knowledge of health and safety policies and equal opportunities practices

The successful applicant will have experience gained within a Higher Education environment