Op Model Consultant

Key Responsibilities

• Assess current-state operating models, identifying gaps, inefficiencies, organisational challenges and opportunities for improvement.
• Support the design and development of future-state operating models aligned with strategic objectives.
• Review organisational structures, roles, responsibilities, processes, governance and capabilities.
• Translate transformation objectives into practical operating model recommendations and implementation plans.
• Engage senior stakeholders to validate requirements, build alignment and support decision-making.
• Support organisational design, capability building and the transition to new ways of working.
• Develop and deliver change management activities to support operating model implementation and adoption.
• Identify change impacts, stakeholder risks and barriers to implementation, developing appropriate mitigation plans.
• Coordinate across multiple workstreams to ensure operating model and change activities align with wider programme objectives.
• Produce clear documentation, recommendations and presentations to communicate operating model designs and proposed changes.

What We’re Looking For

• Proven experience in operating model design and transformation, ideally at Senior Consultant level or above.
• Experience assessing current-state operations and developing future-state operating models.
• Strong understanding of organisational design, governance, processes, roles and responsibilities.
• Experience delivering complex people, process and technology transformation programmes.
• Understanding of change management, stakeholder engagement and adoption to support successful implementation.
• Prosci certification is desirable.