One Stop - Friends and Family
Posted 7 days ago by Tesco
Negotiable
Undetermined
Undetermined
Southam, England, United Kingdom
Summary: The role at One Stop Stores involves providing exceptional customer service by warmly greeting customers, understanding their shopping needs, and ensuring a pleasant shopping experience. Employees are expected to maintain store presentation and work collaboratively as part of a team. The position emphasizes the importance of being knowledgeable about products and services while adhering to company policies. This role is integral to the community-focused mission of One Stop Stores, a subsidiary of Tesco.
Key Responsibilities:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out their needs
- Assist customers in finding everything they want
- Be passionate and knowledgeable about products and services
- Maintain punctuality, dress smartly, and be ready to serve
- Think 25 when serving age-restricted products
- Work as part of a team to complete store duties
Key Skills:
- Excellent customer service skills
- Strong communication abilities
- Team player mentality
- Knowledge of products and services
- Ability to maintain store presentation
- Punctuality and professionalism
Salary (Rate): undetermined
City: Southam
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
About the role
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will need Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
Whats in it for you?
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- Free eye tests
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pension Scheme
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco. One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.
About Us
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there’s sure to be a One Stop near where you live or work.