One Stop - Customer Service Assistant

Summary: The Customer Service Assistant at One Stop plays a vital role in delivering exceptional customer service within a fast-paced retail environment. Responsibilities include stocking shelves, processing payments, and maintaining store appearance while actively seeking customer feedback. The position also involves ensuring safety and compliance with store policies, and may require running shifts in the absence of leadership. Flexibility in working arrangements is encouraged to accommodate various life circumstances.

Key Responsibilities:

• Provide excellent customer service and actively encourage customer feedback.
• Work across all areas of the store including online, tills, replenishment, and stock routines.
• Participate in seasonal, community, and charity events to create an inclusive atmosphere.
• Ensure safety and compliance by following training and security procedures.
• Respond to assistance calls on self-service checkouts and maintain a clean store environment.
• Run shifts in the absence of the Shift Leader and Store Manager.
• Complete a Post Office Financial and criminal conviction background check if applicable.

Key Skills:

• Strong customer service skills.
• Ability to work in a fast-paced retail environment.
• Knowledge of store operations and safety procedures.
• Effective communication and teamwork abilities.
• Flexibility to adapt to various roles within the store.
• Willingness to participate in community and charity events.

Salary (Rate): undetermined

City: South Elmsall

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail