One Stop - Customer Service Assistant

Summary: The Customer Service Assistant at One Stop plays a vital role in delivering exceptional customer service in a dynamic retail environment. Responsibilities include stocking shelves, processing payments, and maintaining store appearance while actively seeking customer feedback. The position also involves ensuring safety protocols are followed and may require running shifts in the absence of leadership. This role emphasizes teamwork and community engagement, aligning with One Stop's core values.

Key Responsibilities:

• Provide excellent customer service and actively encourage customer feedback.
• Work across all areas of the store including online, tills, replenishment, and stock routines.
• Participate in seasonal, community, and charity events to create an inclusive atmosphere.
• Ensure safety and legal compliance by following training and security procedures.
• Respond to assistance calls on self-service checkouts and maintain a clean store environment.
• Run shifts in the absence of the Shift Leader and Store Manager.
• Complete a Post Office Financial and criminal conviction background check if applicable.

Key Skills:

• Strong customer service skills.
• Ability to work in a fast-paced retail environment.
• Teamwork and collaboration skills.
• Knowledge of safety and security procedures.
• Flexibility to work across various store areas.
• Willingness to engage in community and charity events.

Salary (Rate): undetermined

City: Bridport

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail