On-Site Infrastructure Engineer

Your new company

You'll be joining a biochemical organisation, supporting its UK IT infrastructure and users across a manufacturing environment. The role covers both traditional infrastructure and end-user support, with responsibility for maintaining reliable IT services that support day-to-day business and production operations.

Your new role

As an Infrastructure Engineer, you'll provide hands-on support across the organisation's infrastructure, systems and end-user environment.

The role covers Windows Server, VMware, Cisco networking, Microsoft 365 and end-user computing, alongside IT support for manufacturing systems. You'll also work with international IT teams and third-party suppliers to resolve issues across shared services.

Key responsibilities

• Maintain and support Cisco networking, including switching, routing, VLANs and wireless.
• Support and maintain the Cisco HCI VM environment and VMware vSphere.
• Oversee HPE backup systems and ensure backups are maintained, functional and tested.
• Maintain Windows servers, virtual machines and critical local services.
• Monitor infrastructure health, performance and capacity.
• Image, deploy and manage Lenovo laptops and SFF desktops, including lifecycle planning.
• Support manufacturing IT, including local hardware, scanners, PCs and connectivity.
• Work with production teams to resolve IT issues affecting operational efficiency and continuity.
• Escalate manufacturing software issues to the appropriate vendor when required.
• Provide end-user support through Freshservice.
• Support Active Directory accounts, permissions, MFA and access management.
• Support Microsoft 365, SharePoint, Teams and Azure AD.
• Maintain technical, systems and end-user documentation.
• Work with the Security Operations Centre and security partners including Avantec/Zscaler.
• Coordinate escalations with key vendors for critical incidents.
• Support hardware procurement, licensing, renewals and warranty claims where required.
• Collaborate with IT teams across CH/FR/ES covering areas including SAP, firewall, WAN and cloud services.
• Contribute to the shared service desk across the wider group.
• Maintain infrastructure documentation and recovery procedures.
• Support IT changes, integrations and new processes associated with the Persan acquisition.
• Support local infrastructure and critical services at external offices/facilities where required.

Essential skills and experience

• Windows Server
• Active Directory
• Group Policy
• DNS and DHCP
• VMware vSphere
• Microsoft 365
• SharePoint and Teams
• Azure AD
• Cisco networking
• IT support within an industrial or manufacturing environment (desirable)

What you'll get in return

• £400 rate
• 6-month contract