OMS Consultant

My client, a leading digital consultancy are currently looking to hire an OMS Technical Consultant for a very prestigious end client of theirs within the retail industry.

Skills/Experience:

• Experience working with Fluent Commerce or similar OMS platforms used to manage order life cycle, fulfilment workflows and orchestration.
• Understanding of order life cycle concepts including order capture, allocation, sourcing, fulfilment, cancellation, amendment, collection, dispatch, delivery and returns.
• Experience working with workflow-driven platforms where business rules and state transitions trigger actions, events or downstream notifications.
• Ability to understand and support order workflows that notify other systems via webhooks/events when an order reaches a particular state.
• Experience integrating OMS platforms with E-commerce, payment, warehouse, store, carrier, customer notification and order history systems.
• Understanding of fulfilment routes such as Click & Collect, Store to Home, Supplier Direct, Fulfilment Centre to Home or similar retail fulfilment models.
• Ability to analyse order state, fulfilment state, event history and workflow execution to troubleshoot operational issues.
• Experience working with APIs, webhooks, events or integration layers used to exchange order and fulfilment data with downstream systems.