Okta CIAM SME

Okta CIAM SME

Posted 7 days ago by 1750843776

Negotiable
Outside
Hybrid
USA

Summary: The role of Okta CIAM SME involves designing, implementing, and optimizing secure digital identity experiences using Okta CIAM for external users. The position requires a blend of technical expertise and customer-centric thinking to enhance onboarding, authentication, and access across various digital channels. The candidate will also be responsible for developing CIAM policies and integrating identity platforms with existing systems. This role can be performed remotely or from Boston, Massachusetts.

Key Responsibilities:

  • Design and implement CIAM solutions using Okta.
  • Build and manage identity services such as user registration, login, MFA, social login, SSO, consent management, and account recovery.
  • Integrate identity platforms with front-end and back-end systems (web apps, mobile apps, APIs).
  • Develop and enforce CIAM policies around data privacy, identity proofing, and consent.
  • Work on identity federation, token-based authentication (OAuth2, OIDC, SAML), and API security.
  • Monitor identity events, perform root cause analysis of authentication issues, and optimize performance and availability.
  • Stay up to date on CIAM trends, standards (e.g., GDPR, CCPA), and best practices.
  • Create detailed technical documentation, including solution architecture and integration playbooks.

Key Skills:

  • 6+ years of hands-on experience in CIAM, with implementation and administration expertise in Okta.
  • Strong understanding of identity standards: OAuth2, OIDC, SAML, JWT, SCIM.
  • Experience with front-end and back-end integration for customer identity flows (REST APIs, SDKs, webhooks).
  • Familiarity with web development frameworks and protocols (JavaScript, React, Node.js, etc. is a plus).
  • Experience working with identity verification, adaptive authentication, and consent management tools.
  • Strong analytical and problem-solving skills, with a focus on scalability and performance.
  • Excellent communication and documentation skills.

Salary (Rate): undetermined

City: Boston

Country: USA

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Position

Okta CIAM SME (FedRAMP)

Location

Boston MA / Remote

Job Type

Contract to hire / Permanent

Pay rate

only W2

Job Description

We are seeking a skilled Customer Identity and Access Management (CIAM) SME with hands-on experience in Okta CIAM to help design, implement, and optimize secure and seamless digital identity experiences for our external users. This role requires both technical expertise and customer-centric thinking to support secure onboarding, authentication, and access across multiple digital channels.

Key Responsibilities:

  • Design and implement CIAM solutions using Okta.
  • Build and manage identity services such as user registration, login, MFA, social login, SSO, consent management, and account recovery.
  • Integrate identity platforms with front-end and back-end systems (web apps, mobile apps, APIs).
  • Develop and enforce CIAM policies around data privacy, identity proofing, and consent.
  • Work on identity federation, token-based authentication (OAuth2, OIDC, SAML), and API security.
  • Monitor identity events, perform root cause analysis of authentication issues, and optimize performance and availability.
  • Stay up to date on CIAM trends, standards (e.g., GDPR, CCPA), and best practices.
  • Create detailed technical documentation, including solution architecture and integration playbooks.

Required Qualifications:

  • 6+ years of hands-on experience in CIAM, with implementation and administration expertise in Okta.
  • Strong understanding of identity standards: OAuth2, OIDC, SAML, JWT, SCIM.
  • Experience with front-end and back-end integration for customer identity flows (REST APIs, SDKs, webhooks).
  • Familiarity with web development frameworks and protocols (JavaScript, React, Node.js, etc. is a plus).
  • Experience working with identity verification, adaptive authentication, and consent management tools.
  • Strong analytical and problem-solving skills, with a focus on scalability and performance.
  • Excellent communication and documentation skills.

Preferred Qualifications:

  • Vendor certifications (e.g., Okta Certified Professional, Auth0 Certified Expert).
  • Knowledge of data privacy regulations and consent management frameworks (GDPR, CCPA).
  • Experience in customer-facing digital platforms (e.g., eCommerce, mobile apps, portals).