The Role: You'll be responsible for:
- Monitoring, tuning and troubleshooting enterprise systems, resolving incidents and service requests
- Supporting the O365 and MDM teams in delivering BAU services and SLA commitments
- Managing and scheduling technical project activities, working closely with Project Managers to deliver planned outcomes
- Automating repetitive tasks to improve efficiency, reliability and reduce manual error
- Producing high-quality technical documentation, including HLDs and service/toolset configuration documentation
- Taking a lead role in new IT infrastructure and modern workplace projects
- Sharing technical knowledge and best practice across client environments
- Providing senior-level technical support across collaborative systems, applications and standard operating environments
Key Skills & Experience: Strong experience across:
- Microsoft 365 / M365
- Microsoft Intune / MDM
- Azure
- End-user computing and desktop support
- Microsoft Office applications
- SharePoint
- Microsoft Teams
- Enterprise mobile/device management
- Smartphone and handset configuration and management
- Enterprise smart-device platforms, including BlackBerry UEM and Android
- Automation and infrastructure support
- Technical documentation and HLDs
Skype Federation experience is desirable but not essential.
Contract Details
- Duration: 6 months initially
- Location: Manchester
- Working Pattern: 5 days onsite per week
- IR35: Inside IR35
- Payment: PAYE through an approved umbrella company
- Rate: £500-£550 per day inside IR35
Rate:
£550/day
Location:
Manchester
IR35 Status:
Inside
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Senior